Category: Terms Hidden

A. User Agreement

1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this campaign, True Money Malaysia E-wallet application users (“Users”) hereby agree to be bound by these terms and conditions and any decisions made by True Money Malaysia in respect of the Campaign shall be final and binding. 
2. This User Agreement shall be read together with the Campaign Terms and Conditions, True Money’s Terms and Conditions, True Money’s Terms of Services, as well as True Money’s Privacy Policy and Statement.
3. In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.
5. Notwithstanding any of the foregoing or anything to the contrary, True Money Malaysia reserves the right to alter, extend, or terminate the Campaign, and/or amend the terms and conditions of the Campaign, if is so required without prior notice to the User. In the event of any dispute directly or indirectly arising from the Campaign, the decision of True Money Malaysia shall be final.

B. Campaign Terms and Conditions

1. Campaign Period
   The Campaign will commence on 1 June 2026 at 12.00:00 AM and will end on 31 July 2026 at 11:59:59 PM, both dates inclusive or until campaign budget has been fully redeemed, whichever occurs earlier.
2. Eligibility
   1. All registered TrueMoney E-wallet users who:
      (i) are legal residents of Malaysia and aged 18 years and above as stated in their Identity Card/Passport (as at 1 June 2026); and
      (ii) have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
   2. This Campaign is applicable to purchases made in-store
3. Campaign Mechanics
   1. A RM7 cashback reward (“Cashback Reward”) shall be granted for each qualifying transaction with a minimum spend of RM100 per receipt that satisfies the applicable Eligibility criteria.
   2. The Cashback Reward will be credited to each User within forty-eight (48) hours of the relevant transaction, subject to availability. Users will be notified via the TrueMoney in-app push notification upon the Cashback Reward being credited into their TrueMoney app.
   3. Minimum purchase of RM100 per receipt is required to qualify this promotion and payment must be made via TrueMoney E-wallet.
   4. Each TrueMoney user is eligible to a maximum of nine (9) cashback entitlements. Limited to one (1) redemption per Week.
   5. Week in paragraph 3.4 means a period of seven (7) consecutive calendar days commencing on Monday at 12:00 a.m. and ending on Sunday at 11:59 p.m.
   6. This campaign is not applicable to any spending through DuitNow QR.
   7. This campaign is applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
4. Enquiry
   For any enquiry on the campaign, please get in touch with our Customer Loyalty Team through the following channels:
   a) Email enquiry@truemoney.com.my
   b) In-App & Website Live Chat: Available Monday to Fridays from 9.00am to 6.00pm (excluding public holidays)

 A. User Agreement

1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this campaign, True Money Malaysia E-wallet application users (“Users”) hereby agree to be bound by these terms and conditions and any decisions made by True Money Malaysia in respect of the Campaign shall be final and binding.
2. This User Agreement shall be read together with the Campaign Terms and Conditions, True Money’s Terms and Conditions, True Money’s Terms of Services, as well as True Money’s Privacy Policy and Statement.
3. In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.  

 B. Campaign Terms and Conditions

1. Campaign Period
   The Campaign will commence on 1 May 2026 at 12.00:00 AM and will end on 31 May 2026 at 11:59:59 PM, both dates inclusive or until campaign budget has been fully redeemed, whichever occurs earlier.
2. Eligibility
   1. All registered TrueMoney E-wallet users who:
      (i) are legal residents of Malaysia and aged 18 years and above as stated in their Identity Card/Passport (as at 1 May 2026); and
      (ii) have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
3. Campaign Mechanics
   1. A RM5 cashback reward (“Cashback Reward”) shall be granted for each qualifying transaction with a minimum spend of RM100 per receipt that satisfies the applicable Eligibility criteria.
   2. The Cashback Reward will be credited to each User within forty-eight (48) hours of the relevant transaction, subject to availability. Users will be notified via the TrueMoney in-app push notification upon the Cashback Reward being credited into their TrueMoney app.
   3. Minimum purchase of RM100 per receipt is required to qualify this promotion and payment must be made via TrueMoney e-wallet.
   4. Each TrueMoney user is eligible to a maximum of ten (10) cashback entitlements.
   5. This campaign is not applicable to any spending through DuitNow QR.
   6. This campaign is applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
4. Enquiry
   For any enquiry on the campaign, please get in touch with our Customer Loyalty Team through the following channels:
   a) Email enquiry@truemoney.com.my
   b) In-App & Website Live Chat: Available Monday to Fridays from 9.00am to 6.00pm (excluding public holidays)

A. User Agreement

1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this campaign, True Money Malaysia e-wallet application users (“Users”) hereby agree to be bound by these terms and conditions and any decisions made by True Money Malaysia in respect of the Campaign shall be final and binding.
2. This User Agreement shall be read together with the Campaign Terms and Conditions, True Money’s Terms and Conditions, True Money’s Terms of Services, as well as True Money’s Privacy Policy and Statement.
3. In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

B. Campaign Terms and Conditions

1. Campaign Period
   The Campaign will commence on 1 May 2026 at 12.00:00 AM and will end on 31 July 2026 at 11:59:59 PM, both dates inclusive or until Randomised Cashback Rewards (as defined in paragraph 3.2 below) are fully redeemed, whichever occurs earlier.
2. Eligibility
   All TrueMoney E-wallet users who are legal residents of Malaysia and aged 18 years and above as stated in their Identity Card/Passport (as at 1 May 2026) 
3. Campaign Mechanics
   1. Users shall be entitled to receive various rewards upon completing the actions outlined in the table below. Users may complete any number of the aforementioned actions within the campaign period to qualify for a Randomised Cashback Reward, subject always to availability.
   2. Randomised Cashback Rewards
      A randomised cashback reward will be granted upon completion of each Mission that satisfies the applicable Eligibility criteria, with the value of such reward determined on a randomised basis (“Randomised Cashback Reward”).

   No.	Missions	Reward	Eligibility
   i	Spending at BHPetrol	Randomised Cashback Reward	Spend a minimum of RM50 at any BHPetrol outlet. Eligible users are limited to FIVE (5) times of this reward per calendar month, subject to availability The cashback amount ranges from a minimum of RM0.10 to a maximum of RM4.85. Not eligible for DuitNow QR payments
   ii	Mobile Top Up	Randomised Cashback Reward	Spend a minimum of RM30 on any mobile prepaid top ups, except for game credit top ups Eligible users are limited to THREE (3) times of this reward per calendar month, subject to availability The cashback amount ranges from a minimum of RM0.10 to a maximum of RM2.35.
   iii	Spending at TrueMoney Merchants	Randomised Cashback Reward	Spend a minimum of RM15 at any True Money merchants, except for Lotus’s and BHPetrol. Eligible users are limited to TEN (10) times of this reward per calendar month, subject to availability The cashback amount ranges from a minimum of RM0.10 to a maximum of RM2.50. Not eligible for DuitNow QR payments
   iv	Bill Payment	Randomised Cashback Reward	Spend a minimum of RM20 to make any bill payment such as Astro, utility bill and mobile postpaid. Eligible users are limited to FIVE (5) times of this reward per calendar month, subject to availability The cashback amount ranges from a minimum of RM0.10 to a maximum of RM1.50.
   v	In-app Voucher Purchase	Randomised Cashback Reward	Spend a minimum of RM10 on the purchase of any digital voucher or in-store voucher via the TrueMoney Wallet. Eligible users are limited to TEN (10) times of this reward per calendar month, subject to availability The cashback amount ranges from a minimum of RM0.10 to a maximum of RM2.

4. Enquiry
   For any enquiry on the campaign, please get in touch with our Customer Loyalty Team through the following channels:
   a) Email enquiry@truemoney.com.my
   b) In-App & Website Live Chat: Available Monday to Fridays from 9.00am to 6.00pm (excluding public holidays)

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this campaign, customers (True Money Malaysia e-wallet application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
3. In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

1. The campaign period is between 27th April 2026 until 10th May 2026 (11:59 PM). After this date & time, no further entries will be entertained.
2. Eligibility is as per below:
   1. This campaign is open to all Malaysians and non-Malaysians residing in Malaysia ONLY and who are above the age of 18 years old. Entries from those under 18 years of age will be disqualified.
   2. Employees of TrueMoney Malaysia are not eligible to participate in the contest.
   3. Campaign entries will be accepted via Facebook only.
3. The giveaway mechanics are as per below:
   1. Follow TrueMoney Wallet Malaysia Facebook
   2. Comment below your answer and the message for mom & tag 3 friends
      Q: Count the hearts in the visual and comment your guess with a sweet message for your Mom!
4. Participants will be entitled based on the correct answer given, a message for mom and THREE (3) legitimate friend profiles being tagged in the comment. The LAST THREE (3) correct answers with creative comments will be selected as the winners.
5. Each participant is eligible to win once and ONE (1) prize only across the platform. Duplicate winners will not be entitled.
6. Winners will be contacted via FB DMs on 12th May 2026. 
7. Participants stand to win the prizes below:
   

   Winners	Prizes	Fulfillment Method
   First Prize (1 winner)	RM200 Harvey Norman E-Gift Card x1	Via Email
   Second Prize (1 winner)	RM50 Watson Digital Voucher x2	Via Email
   Third Prize (1 winner)	RM50 Secret Recipe Digital Voucher x1	Via Email

8. Winners must respond within SEVEN (7) working days after receiving the winning message from TrueMoney Malaysia via FB DMs.
   1. Failure to do so will result in forfeiture of the prizes.
   2. Prizes cannot be exchanged for cash or other goods and are non-transferable. Prizes are subject to availability, and we reserve the right to substitute any prize with another of equivalent value without giving prior notice.
   3. Winners must have downloaded & registered as TrueMoney Wallet users and have completed the eKYC process in order to redeem the prize.
9. All prizes will be sent to the winners via email.
10. No purchase or payment of any kind is required to enter or win the contest.
11. Acceptance of prizes offered constitutes permission to use the winner’s name and picture and/or likeness for advertising/trade purposes without further notice or compensation unless prohibited by law. Non-compliance may result in an alternative winner being chosen.
12. Winners will be selected based on the last 3 correct answers with creative comments, and the results of this process shall be final.
13. TrueMoney Malaysia’s decision regarding the selection of the winners shall be final and binding on all participants of this campaign, and no queries, challenges, or appeals may be made or entertained regarding TrueMoney’s decision on the same.
14. TrueMoney Malaysia reserves the right, at any time, to add, delete, or amend the Terms & Conditions herein or change or modify any aspect of this Campaign, in whole or in part, anytime and from time to time and at its sole discretion without notice and without liability to any participant or any other party.
15. This campaign is in no way sponsored, endorsed, or administered by, or associated with, Facebook, Instagram, or any other social network. You are providing your information to TrueMoney Malaysia and not to any other party.
16. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my. Alternatively, you may connect with our team via live chat from 9 am to 6 pm on TrueMoney Malaysia Official Website.

1. This Campaign is held by True Money Malaysia Sdn.Bhd and Boustead Petroleum Marketing Sdn Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
3. In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
4. TrueMoney and BHPetrol reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above. 

Campaign Terms and Conditions

1. Campaign Period is between 1 April 2026 and 30 June 2026.
2. Eligibility is as per below:
   1. New BHPetrol eCard app users over the age of 18
3. The Campaign Mechanics are as per below:
   1. Only for New BHPetrol eCard users
   2. TrueMoney users are required to download the BHPetrol eCard app in Play Store/App Store and sign up as a new member for this promotion.
   3. Users must input the Referral Code of ‘truemoney’ on the registration page to receive a RM3 BHPetrol eVoucher.
   4. The RM3 eVouchers will be credited instantly to the user’s BHPetrol eCard account upon successful app registration.
   5. This offer is limited to one (1) redemption per new user/device.
   6. BHPetrol eVoucher earned through this campaign can be used to purchase petrol/diesel or shop items at any participating BHPetrol station. Its usage is valid from 1st April 2026 to 31st July 2026.
   7. Any request to extend the validity period of the BHPetrol voucher will not be entertained.
   8. If the purchase amount is less than the voucher value, no refund will be given for the unused balance.
   9. The promotion is valid during the active campaign period or until the total redemption is fully redeemed (1,000 units).
   10. Rewards and eVoucher are strictly non-exchangeable for cash or TrueMoney credit.
   11. BHPetrol and TrueMoney reserve the right to amend, extend, or terminate the promotion and its terms at any time without prior notice.
   12. In any dispute regarding the campaign mechanics or rewards, the decision of BHPetrol shall be final and binding.
4. For any inquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

Q&A
Q : How do I claim the RM3 BHPetrol eVoucher?
A : Download the BHPetrol eCard Mobile app on the Play Store or App store, enter ‘truemoney’ referral code at the registration page. RM3 Voucher will be credited instantly.

Q : Why did I not receive the RM3 BHPetrol eVoucher after I registered?
A : This may be due to the ‘truemoney’ code not being properly filled during registration.

Q: Where can I redeem the eVoucher?
A: You can redeem the eVoucher at the BHPetrol station cashier. Please make sure you are ready at the station, as the QR code is only valid for 5 minutes.

Q: What can I purchase with the eVoucher?
A: You can use the eVoucher to purchase fuel or items at BHPetromart.

1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this campaign, True Money Malaysia E-wallet application users (“Users”) hereby agree to be bound by these terms and conditions and any decisions made by True Money Malaysia in respect of the Campaign shall be final and binding. 
2. This User Agreement shall be read together with the Campaign Terms and Conditions, True Money’s Terms and Conditions, True Money’s Terms of Services, as well as True Money’s Privacy Policy and Statement.
3. In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

B. Campaign Terms and Conditions

1. Campaign Period is mentioned in the Table in 3(h) below.
2. Eligibility is open to all registered TrueMoney users ONLY.
3. The Campaign Mechanics are as per below:
   1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
   2. Minimum purchase of RM150 is required to enjoy this promotion.
   3. This campaign is not applicable to any spending through DuitNow QR codes
   4. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
   5. Campaign is valid until specified end date or until campaign budget has been fully redeemed, whichever comes first.
   6. Lost or unclaimed cashback that is not claimed within 7 working days of the eligible transaction will be cancelled.
   7. To be eligible for the Hari My Lotus’s campaign, customers must ensure that their registered phone number is the same on both the TrueMoney Wallet and My Lotus’s Membership.
   8. For further details please see the table below:

   Campaign Period	Sales Area	Minimum Spend	Cashback Details
   29 April 2026 – 30 December 2026	Lotus’s Hypermarket	RM150	RM20 Cashback Limited to ONE (1) use per customer per campaign day, restricted to the first Wednesday and the last Wednesday of each month

4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services. 
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.
5. TrueMoney reserves the right to amend these terms and conditions without prior notice.

Campaign Terms and Conditions

1. Campaign Period is mentioned in the Table in 3(g) below.
2. Eligibility is open to all registered TrueMoney users ONLY.
3. The Campaign Mechanics are as per below:
   1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
   2. Minimum spend of RM100 is required to enjoy this promotion.
   3. This campaign is NOT applicable to any spending through DuitNow QR.
   4. Campaign applies to TrueMoney members who have completed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
   5. Campaign is valid until specified end date or until campaign budget has been fully redeemed, whichever comes first.
   6. Lost or unclaimed cashback that is not claimed within 7 working days of the eligible transaction will be cancelled.
   7. For further details please see the table below:

   Campaign Period	Sales Area	Minimum Spend	Cashback Details
   1st April 2026 – 30th April 2026	Lotus’s Hypermarket	RM100	RM5 Cashback Only TWO (2) redemptions per user

4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
3. In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above. 

Campaign Terms and Conditions

1. Campaign Period is between 01 April 2026 till 30 April 2026.
2. Eligibility is as per below:
   1. All TrueMoney E-wallet users (Not eligible for TrueMoney employees)
   2. Must be over the age of 18
3. The Campaign Mechanics are as per below:
   1. Eligibility to earn entry tickets under this Campaign is strictly limited to Users whose accounts have been successfully verified at eKYC Level 1, any User who has not attained eKYC Level 1 status must complete the required upgrade prior to making any Game Credit purchase, failing which no entry tickets shall be awarded.
   2. Users will earn 1 entry ticket for every RM10 spent using TrueMoney E-Wallet
   3. Entry Ticket will be calculated based on the accumulative purchase of all Game Credits during the campaign period.
   4. Eligible in-app Game Credits purchases include:
      i) RAZER GOLD
      ii) PUBG MOBILE
      iii) STEAM
      iv) GARENA SHELLS
      v) PLAYSTATION
      vi) UNIPIN
   5. ONE (1) winner will be selected by random draw from the total number of entries accumulated during the Campaign Period.
   6. The winner will be announced on TrueMoney‘s official Facebook and Instagram pages.
   7. The winners will be contacted via email/phone call.
   8. Winners will be required to confirm and acknowledge when being contacted, provide proof of identification, contact details and any other relevant details to TrueMoney for the prize acceptance arrangement.
   9. The eligibility to claim the prize will be forfeited if the winners do not respond to the email sent by TrueMoney within SEVEN (7) days from the day the email was sent.
   10. Users stand to win the below prize:

Other Terms and Conditions

1. Users who only upgrade their account after making any Game Credit purchase will NOT be credited with any entry tickets for any previous purchases.
2. The prize cannot be exchanged for cash or other goods and is non-transferable.
3. By participating in this Campaign, all users,
   1. consent for TrueMoney to collect, record, hold, store, use, and disclose their personal information for purposes which are necessary or related to the participation in this campaign and as required by TrueMoney’s Privacy Policy;
   2. consent for TrueMoney to disclose or publish their personal information such as their names and identities and any general information in any media, marketing, or advertising materials; and
   3. grant TrueMoney the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial, or other related purposes, without any payment or compensation.
4. TrueMoney will not be responsible for any disputes or claims that arise from user’s failure to receive winners’ notification call or email from TrueMoney, due to user’s fault/negligence, including, but not limited to, wrong email address registered with their TrueMoney E-Wallet which includes shared email addresses.
5. Winners who fail to acknowledge the notification by the required period; unable to adhere to this Campaign’s terms and conditions; and forfeits or does not claim the prize, the prize(s) will be void.
6. TrueMoney’s decision regarding the selection of the winners, shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
7. True Money Malaysia reserves the right, at any time to add, delete or amend the Terms & Conditions herein or change or modify any respect of this Campaign, in whole or in part anytime and from time to time and at its sole discretion without notice and without liability to any participant or any other party.
8. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my. Alternatively, you may connect with our team via live chat from 9 am to 6 pm on TrueMoney Malaysia Official Website.

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

1. Campaign Period is mentioned in the below table
2. Eligibility is open to all registered TrueMoney users ONLY
3. The Campaign Mechanics are as per below:
   1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.​
   2. No minimum spend is required to enjoy this promotion.
   3. This campaign is not applicable to any spending through DuitNow QR codes.
   4. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
   5. For further details please see the table below:

   Campaign Period	Sales Area	Minimum Spend	Cashback
   27th February 2026 – 27th December 2026 (Friday – Sunday ONLY)	Lotus’s Hypermarket	N/A	8% cashback on weekends New users capped at RM10 per month (first month only and valid on the first transaction only) Existing users capped at RM5 per month

4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services. 
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

1. Campaign Period is mentioned in the table 3(g) below.
2. Eligibility is open to all registered TrueMoney users ONLY
3. The Campaign Mechanics are as per below:
   1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
   2. Minimum purchase of RM120 is required to enjoy this promotion.
   3. This campaign is not applicable to any spending through DuitNow QR codes
   4. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
   5. Campaign is valid until specified end date or until campaign budget has been fully redeemed, which ever comes first.
   6. Lost or unclaimed cashback that is not claimed within 7 working days of the eligible transaction will be cancelled.
   7. For further details please see the table below:

   Campaign Period	Sales Area	Minimum Spend	Cashback
   1st March 2026 – 31st March 2026	Lotus’s Hypermarket	RM120	RM10 Cashback Only ONE (1) redemption per user

4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.