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Weekly Cart Rewards – Terms

Weekly Cart Rewards

A. User Agreement

  1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this campaign, True Money Malaysia E-wallet application users (“Users”) hereby agree to be bound by these terms and conditions and any decisions made by True Money Malaysia in respect of the Campaign shall be final and binding. 
  2. This User Agreement shall be read together with the Campaign Terms and Conditions, True Money’s Terms and Conditions, True Money’s Terms of Services, as well as True Money’s Privacy Policy and Statement.
  3. In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.
  5. Notwithstanding any of the foregoing or anything to the contrary, True Money Malaysia reserves the right to alter, extend, or terminate the Campaign, and/or amend the terms and conditions of the Campaign, if is so required without prior notice to the User. In the event of any dispute directly or indirectly arising from the Campaign, the decision of True Money Malaysia shall be final.

B. Campaign Terms and Conditions

  1. Campaign Period
    The Campaign will commence on 1 June 2026 at 12.00:00 AM and will end on 31 July 2026 at 11:59:59 PM, both dates inclusive or until campaign budget has been fully redeemed, whichever occurs earlier.
  2. Eligibility
    1. All registered TrueMoney E-wallet users who:
      (i) are legal residents of Malaysia and aged 18 years and above as stated in their Identity Card/Passport (as at 1 June 2026); and
      (ii) have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
    2. This Campaign is applicable to purchases made in-store
  3. Campaign Mechanics
    1. A RM7 cashback reward (“Cashback Reward”) shall be granted for each qualifying transaction with a minimum spend of RM100 per receipt that satisfies the applicable Eligibility criteria.
    2. The Cashback Reward will be credited to each User within forty-eight (48) hours of the relevant transaction, subject to availability. Users will be notified via the TrueMoney in-app push notification upon the Cashback Reward being credited into their TrueMoney app.
    3. Minimum purchase of RM100 per receipt is required to qualify this promotion and payment must be made via TrueMoney E-wallet.
    4. Each TrueMoney user is eligible to a maximum of nine (9) cashback entitlements. Limited to one (1) redemption per Week.
    5. Week in paragraph 3.4 means a period of seven (7) consecutive calendar days commencing on Monday at 12:00 a.m. and ending on Sunday at 11:59 p.m.
    6. This campaign is not applicable to any spending through DuitNow QR.
    7. This campaign is applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  4. Enquiry
    For any enquiry on the campaign, please get in touch with our Customer Loyalty Team through the following channels:
    a) Email enquiry@truemoney.com.my
    b) In-App & Website Live Chat: Available Monday to Fridays from 9.00am to 6.00pm (excluding public holidays)
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Promotions

Fresh new look, Same amazing deals

Save more with TrueMoney eWallet at Lotus's stores

TrueMoney eWallet X Lotus’s!

Campaign Period: 1st June 2026 – 31st July 2026

Spend RM100 at Lotus’s, you’ll receive RM7 cashback — repeatable up to 9 times! 

How to Earn Your Cashback:

  1. Spend RM100 or more at Lotus’s using TrueMoney eWallet (excluding DuitNowQR payment)
  2. Receive RM7 cashback instantly
  3. Come back to Lotus’s weekly to claim the rest of the cashback!

That’s all it takes! Shop more, earn more. Just pay with TrueMoney eWallet and enjoy exclusive cashback perks.

Extra savings await!

  • Additional 8% cashback on weekends
  • Earn 2x My Lotus’s Points when you scan your My Lotus’s barcode before payment

Shop today and save more at Lotus’s!

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Promotions

Cashback Missions: Start Now!

Let’s see how much you can save with our missions!

Campaign Period : 1st May 2026 – 31st July 2026

Unlock more rewards with TrueMoney Cashback Missions! Finish easy goals while you shop to earn your cashback treats every single month.

View your missions now and start claiming your monthly treats! 

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Promotions

Lotus’s 4th Anniversary Bonus!

Lotus's 4th Anniversary Bonus!

Celebrate Lotus’s 4th Anniversary with exciting cashback rewards!

Campaign Period: 1st May 2026 – 31st May 2026

Shop smarter and get rewarded! This anniversary, every time you spend RM100 at Lotus’s, you’ll receive RM5 cashback — repeatable up to 10 times!

How to Earn Your Cashback:
1️. Spend RM100 or more at Lotus’s using TrueMoney Wallet (excluding DuitNowQR payments)
2️. Receive RM5 cashback instantly — simple and satisfying!

That’s all it takes! Shop more, earn more. Just pay with TrueMoney Wallet and enjoy exclusive cashback perks.

And there’s more TrueMoney rewards!

  • Additional 8% cashback on weekends
  • Earn 2x My Lotus’s Points when you scan your My Lotus’s barcode before payment 

Shop today and celebrate Lotus’s 4th Anniversary with unbeatable rewards!

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terms Terms Hidden

Lotus’s 4th Anniversary Bonus – Terms

Lotus's 4th Anniversary

 A. User Agreement

  1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this campaign, True Money Malaysia E-wallet application users (“Users”) hereby agree to be bound by these terms and conditions and any decisions made by True Money Malaysia in respect of the Campaign shall be final and binding.
  2. This User Agreement shall be read together with the Campaign Terms and Conditions, True Money’s Terms and Conditions, True Money’s Terms of Services, as well as True Money’s Privacy Policy and Statement.
  3. In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.  

 B. Campaign Terms and Conditions

  1. Campaign Period
    The Campaign will commence on 1 May 2026 at 12.00:00 AM and will end on 31 May 2026 at 11:59:59 PM, both dates inclusive or until campaign budget has been fully redeemed, whichever occurs earlier.
  2. Eligibility
    1. All registered TrueMoney E-wallet users who:
      (i) are legal residents of Malaysia and aged 18 years and above as stated in their Identity Card/Passport (as at 1 May 2026); and
      (ii) have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
  3. Campaign Mechanics
    1. A RM5 cashback reward (“Cashback Reward”) shall be granted for each qualifying transaction with a minimum spend of RM100 per receipt that satisfies the applicable Eligibility criteria.
    2. The Cashback Reward will be credited to each User within forty-eight (48) hours of the relevant transaction, subject to availability. Users will be notified via the TrueMoney in-app push notification upon the Cashback Reward being credited into their TrueMoney app.
    3. Minimum purchase of RM100 per receipt is required to qualify this promotion and payment must be made via TrueMoney e-wallet.
    4. Each TrueMoney user is eligible to a maximum of ten (10) cashback entitlements.
    5. This campaign is not applicable to any spending through DuitNow QR.
    6. This campaign is applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  4. Enquiry
    For any enquiry on the campaign, please get in touch with our Customer Loyalty Team through the following channels:
    a) Email enquiry@truemoney.com.my
    b) In-App & Website Live Chat: Available Monday to Fridays from 9.00am to 6.00pm (excluding public holidays)
Categories
terms Terms Hidden

Cashback Missions – May to July 2026 – Terms

Cashback Missions - May to July 2026

Terms and Conditions

A. User Agreement

  1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this campaign, True Money Malaysia e-wallet application users (“Users”) hereby agree to be bound by these terms and conditions and any decisions made by True Money Malaysia in respect of the Campaign shall be final and binding.
  2. This User Agreement shall be read together with the Campaign Terms and Conditions, True Money’s Terms and Conditions, True Money’s Terms of Services, as well as True Money’s Privacy Policy and Statement.
  3. In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

B. Campaign Terms and Conditions

  1. Campaign Period
    The Campaign will commence on 1 May 2026 at 12.00:00 AM and will end on 31 July 2026 at 11:59:59 PM, both dates inclusive or until Randomised Cashback Rewards (as defined in paragraph 3.2 below) are fully redeemed, whichever occurs earlier.
  2. Eligibility
    All TrueMoney E-wallet users who are legal residents of Malaysia and aged 18 years and above as stated in their Identity Card/Passport (as at 1 May 2026) 
  3. Campaign Mechanics
    1. Users shall be entitled to receive various rewards upon completing the actions outlined in the table below. Users may complete any number of the aforementioned actions within the campaign period to qualify for a Randomised Cashback Reward, subject always to availability.
    2. Randomised Cashback Rewards
      A randomised cashback reward will be granted upon completion of each Mission that satisfies the applicable Eligibility criteria, with the value of such reward determined on a randomised basis (“Randomised Cashback Reward”).
    No. Missions Reward Eligibility
    i
    Spending at BHPetrol
    Randomised Cashback Reward
    • Spend a minimum of RM50 at any BHPetrol outlet.
    • Eligible users are limited to FIVE (5) times of this reward per calendar month, subject to availability
    • The cashback amount ranges from a minimum of RM0.10 to a maximum of RM4.85.
    • Not eligible for DuitNow QR payments
    ii Mobile Top Up Randomised Cashback Reward
    • Spend a minimum of RM30 on any mobile prepaid top ups, except for game credit top ups
    • Eligible users are limited to THREE (3) times of this reward per calendar month, subject to availability
    • The cashback amount ranges from a minimum of RM0.10 to a maximum of RM2.35.
    iii Spending at TrueMoney Merchants Randomised Cashback Reward
    • Spend a minimum of RM15 at any True Money merchants, except for Lotus’s and BHPetrol.
    • Eligible users are limited to TEN (10) times of this reward per calendar month, subject to availability
    • The cashback amount ranges from a minimum of RM0.10 to a maximum of RM2.50.
    • Not eligible for DuitNow QR payments
    iv Bill Payment Randomised Cashback Reward
    • Spend a minimum of RM20 to make any bill payment such as Astro, utility bill and mobile postpaid.
    • Eligible users are limited to FIVE (5) times of this reward per calendar month, subject to availability
    • The cashback amount ranges from a minimum of RM0.10 to a maximum of RM1.50.
    v In-app Voucher Purchase Randomised Cashback Reward
    • Spend a minimum of RM10 on the purchase of any digital voucher or in-store voucher via the TrueMoney Wallet.
    • Eligible users are limited to TEN (10) times of this reward per calendar month, subject to availability
    • The cashback amount ranges from a minimum of RM0.10 to a maximum of RM2.
  4. Enquiry
    For any enquiry on the campaign, please get in touch with our Customer Loyalty Team through the following channels:
    a) Email enquiry@truemoney.com.my
    b) In-App & Website Live Chat: Available Monday to Fridays from 9.00am to 6.00pm (excluding public holidays)
Categories
terms Terms Hidden

Mother’s Day Giveaway Campaign – Terms

Mother’s Day Giveaway Campaign

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this campaign, customers (True Money Malaysia e-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. The campaign period is between 27th April 2026 until 10th May 2026 (11:59 PM). After this date & time, no further entries will be entertained.
  2. Eligibility is as per below:
    1. This campaign is open to all Malaysians and non-Malaysians residing in Malaysia ONLY and who are above the age of 18 years old. Entries from those under 18 years of age will be disqualified.
    2. Employees of TrueMoney Malaysia are not eligible to participate in the contest.
    3. Campaign entries will be accepted via Facebook only.
  3. The giveaway mechanics are as per below:
    1. Follow TrueMoney Wallet Malaysia Facebook
    2. Comment below your answer and the message for mom & tag 3 friends
      Q: Count the hearts in the visual and comment your guess with a sweet message for your Mom!
  4. Participants will be entitled based on the correct answer given, a message for mom and THREE (3) legitimate friend profiles being tagged in the comment. The LAST THREE (3) correct answers with creative comments will be selected as the winners.
  5. Each participant is eligible to win once and ONE (1) prize only across the platform. Duplicate winners will not be entitled.
  6. Winners will be contacted via FB DMs on 12th May 2026
  7. Participants stand to win the prizes below:
    Winners Prizes Fulfillment Method
    First Prize (1 winner) RM200 Harvey Norman E-Gift Card x1 Via Email
    Second Prize (1 winner) RM50 Watson Digital Voucher x2 Via Email
    Third Prize (1 winner) RM50 Secret Recipe Digital Voucher x1 Via Email
  8. Winners must respond within SEVEN (7) working days after receiving the winning message from TrueMoney Malaysia via FB DMs.
    1. Failure to do so will result in forfeiture of the prizes.
    2. Prizes cannot be exchanged for cash or other goods and are non-transferable. Prizes are subject to availability, and we reserve the right to substitute any prize with another of equivalent value without giving prior notice.
    3. Winners must have downloaded & registered as TrueMoney Wallet users and have completed the eKYC process in order to redeem the prize.
  9. All prizes will be sent to the winners via email.
  10. No purchase or payment of any kind is required to enter or win the contest.
  11. Acceptance of prizes offered constitutes permission to use the winner’s name and picture and/or likeness for advertising/trade purposes without further notice or compensation unless prohibited by law. Non-compliance may result in an alternative winner being chosen.
  12. Winners will be selected based on the last 3 correct answers with creative comments, and the results of this process shall be final.
  13. TrueMoney Malaysia’s decision regarding the selection of the winners shall be final and binding on all participants of this campaign, and no queries, challenges, or appeals may be made or entertained regarding TrueMoney’s decision on the same.
  14. TrueMoney Malaysia reserves the right, at any time, to add, delete, or amend the Terms & Conditions herein or change or modify any aspect of this Campaign, in whole or in part, anytime and from time to time and at its sole discretion without notice and without liability to any participant or any other party.
  15. This campaign is in no way sponsored, endorsed, or administered by, or associated with, Facebook, Instagram, or any other social network. You are providing your information to TrueMoney Malaysia and not to any other party.
  16. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my. Alternatively, you may connect with our team via live chat from 9 am to 6 pm on TrueMoney Malaysia Official Website.
Categories
Promotions

Cashback Up to RM10!

Get Up to RM10 Cashback this Month!

Get Your e-Wallet Cashback with TrueMoney!

Campaign Period: 1st April 2026 – 30th April 2026

Your April bonus is here! Get extra rewards when you shop at Lotus’s this month 

How to Claim Your Cashback:

  1. Spend RM100 or more in a single receipt via TrueMoney Wallet.
  2. Receive instant RM5 cashback!
  3. Earn 2x My Lotus’s points on top of this!

*Valid for two cashback redemptions per user during the campaign period.

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RM3 BHPetrol eVoucher – Terms

RM3 BHPetrol eVoucher

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd and Boustead Petroleum Marketing Sdn Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
  4. TrueMoney and BHPetrol reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above. 

Campaign Terms and Conditions

  1. Campaign Period is between 1 April 2026 and 30 June 2026.
  2. Eligibility is as per below:
    1. New BHPetrol eCard app users over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Only for New BHPetrol eCard users
    2. TrueMoney users are required to download the BHPetrol eCard app in Play Store/App Store and sign up as a new member for this promotion.
    3. Users must input the Referral Code of ‘truemoney’ on the registration page to receive a RM3 BHPetrol eVoucher.
    4. The RM3 eVouchers will be credited instantly to the user’s BHPetrol eCard account upon successful app registration.
    5. This offer is limited to one (1) redemption per new user/device.
    6. BHPetrol eVoucher earned through this campaign can be used to purchase petrol/diesel or shop items at any participating BHPetrol station. Its usage is valid from 1st April 2026 to 31st July 2026.
    7. Any request to extend the validity period of the BHPetrol voucher will not be entertained.
    8. If the purchase amount is less than the voucher value, no refund will be given for the unused balance.
    9. The promotion is valid during the active campaign period or until the total redemption is fully redeemed (1,000 units).
    10. Rewards and eVoucher are strictly non-exchangeable for cash or TrueMoney credit.
    11. BHPetrol and TrueMoney reserve the right to amend, extend, or terminate the promotion and its terms at any time without prior notice.
    12. In any dispute regarding the campaign mechanics or rewards, the decision of BHPetrol shall be final and binding.
  4. For any inquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

Q&A
Q : How do I claim the RM3 BHPetrol eVoucher?
A : Download the BHPetrol eCard Mobile app on the Play Store or App store, enter ‘truemoney’ referral code at the registration page. RM3 Voucher will be credited instantly.

Q : Why did I not receive the RM3 BHPetrol eVoucher after I registered?
A : This may be due to the ‘truemoney’ code not being properly filled during registration.

Q: Where can I redeem the eVoucher?
A: You can redeem the eVoucher at the BHPetrol station cashier. Please make sure you are ready at the station, as the QR code is only valid for 5 minutes.

Q: What can I purchase with the eVoucher?
A: You can use the eVoucher to purchase fuel or items at BHPetromart.

Categories
Promotions

GameUp to Steam Deck with TrueMoney!

GameUp with TrueMoney!

Beat the Boss with TrueMoney Game PIN top-up!

Campaign Period: 1st April 2026 – 30th April 2026

Unlock the ultimate loot! Win a Steam Deck for your next adventure.

How to Secure Your Entry:
Step 1: Top up any Game PIN via TrueMoney Wallet 
Step 2: Every RM10 spent earns you ONE (1) lucky draw entry.
Step 3: Entries are cumulative throughout the month! Spend more to increase your winning rank.

*eKYC Level 1 account is required to be eligible

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