A. User Agreement

1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this campaign, True Money Malaysia E-wallet application users (“Users”) hereby agree to be bound by these terms and conditions and any decisions made by True Money Malaysia in respect of the Campaign shall be final and binding.
2. This User Agreement shall be read together with the Campaign Terms and Conditions, True Money’s Terms and Conditions, True Money’s Terms of Services, as well as True Money’s Privacy Policy and Statement.
3. In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.  

 B. Campaign Terms and Conditions

1. Campaign Period
   The Campaign will commence on 1 May 2026 at 12.00:00 AM and will end on 31 May 2026 at 11:59:59 PM, both dates inclusive or until campaign budget has been fully redeemed, whichever occurs earlier.
2. Eligibility
   1. All registered TrueMoney E-wallet users who:
      (i) are legal residents of Malaysia and aged 18 years and above as stated in their Identity Card/Passport (as at 1 May 2026); and
      (ii) have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
3. Campaign Mechanics
   1. A RM5 cashback reward (“Cashback Reward”) shall be granted for each qualifying transaction with a minimum spend of RM100 per receipt that satisfies the applicable Eligibility criteria.
   2. The Cashback Reward will be credited to each User within forty-eight (48) hours of the relevant transaction, subject to availability. Users will be notified via the TrueMoney in-app push notification upon the Cashback Reward being credited into their TrueMoney app.
   3. Minimum purchase of RM100 per receipt is required to qualify this promotion and payment must be made via TrueMoney e-wallet.
   4. Each TrueMoney user is eligible to a maximum of ten (10) cashback entitlements.
   5. This campaign is not applicable to any spending through DuitNow QR.
   6. This campaign is applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
4. Enquiry
   For any enquiry on the campaign, please get in touch with our Customer Loyalty Team through the following channels:
   a) Email enquiry@truemoney.com.my
   b) In-App & Website Live Chat: Available Monday to Fridays from 9.00am to 6.00pm (excluding public holidays)