Category: terms

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions.

1. Campaign Period is mentioned in the below table
2. Eligibility is open to all registered TrueMoney users ONLY
3. The Campaign Mechanics are as per below:
   1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
   2. Minimum purchase of RM120 is required to enjoy this promotion
   3. Each TrueMoney user is eligible for only TEN (10) cashback entitlements.
   4. This campaign is not applicable to any spending through DuitNow QR 
   5. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
   6. Users without eKYC must maintain a minimum wallet balance of RM200 to be eligible.
   7. Top Spender Reward: RM500 will be given weekly (capped at RM2,000), applicable to all users.
   8. Campaign is valid until specified end date or until campaign budget has been fully redeemed, which ever comes first.
   9. For further details please see the table below:
      

      Campaign Period	Sales Area	Minimum Spend	Cashback Details	Top Spender Reward Details
      8 May 2025 – 4 June 2025	Lotus’s Hypermarket	RM120	RM5 Cashback Only TEN (10) uses per user	RM500 weekly Capped at RM2,000

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4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my. 

1. The Allianz Insurance Cashback Campaign (“Campaign”) is organized by True Money Malaysia Sdn.Bhd (“TrueMoney”). By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. The Terms and Conditions of the campaign shall be read together with True Money’s Terms of Services, True Money’s Privacy Policy and Statement and any other Terms and Conditions imposed by Allianz General Insurance Company (Malaysia) Berhad.
3. The Organiser reserves the right to forfeit any of the special offers for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Period

4. Campaign Period is between 1 May 2025 till 31 December 2025.
5. The Organiser may at its sole and absolute discretion change the Campaign Period at any time without any prior notice.

Eligibility

6. Eligibility is as per below:
   1. All True Money users
   2. Must be over the age of 18
   3. TrueMoney Account must be upgraded by completing eKYC
   4. Customers who purchase Allianz policy for third parties will not be eligible to participate in this Campaign. The purchase should only be done for the customer.

Campaign Mechanism

7. TrueMoney e-Wallet users who purchase any of Allianz products through TrueMoney eWallet app during the Campaign period will be entitled for 10% of gross written premium cashback.
8. Eligible Allianz products are Motor Private Car Comprehensive, Allianz Motorcycle Plus, Allianz Travel Care, Allianz Shield Plus and Allianz Lifestyle Protect.
9. The Campaign is strictly for purchase via the TrueMoney Wallet as set out in Clause 7 above. For the avoidance of doubt, TrueMoney eWallet users who purchase the Allianz products via offline or any other channels other than the TrueMoney eWallet will not be eligible to participate in the Campaign
10. Eligible customers will be notified via TrueMoney in-app notification.
11. The 10% cashback of gross written premium will be credited to customer’s TrueMoney eWallet account within 7 working days after the Allianz product successful purchase.
12. This Promotion is not exchangeable or replaceable for cash.
13. True Money only confirms the applicability of The Campaign Mechanics. All other product related Terms and Conditions would be governed by Allianz General Insurance Company (Malaysia) Berhad. Customers will not hold True Money liable for any non-performance of the product themselves.
14. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

Q&A

Q : How long is this campaign?
A : This campaign starts from 1 May 2025 and ends on 31 December 2025, inclusive of both dates.

Q : What are the eligibility criteria for this campaign?
A : The eligibility criteria for this campaign are as follows.

• All True Money users
• Must be over the age of 18
• TrueMoney Account must be upgraded by completing eKYC
• Allianz products can only be purchased for the Customer only. No third party purchases are allowed.

Q : What are the Allianz products eligible for the 10% cashback?
A : All Allianz products on True Money Malaysia Wallet app namely Allianz Car Comprehensive Cover, Allianz Motorcycle Plus, Allianz Travel Care, Allianz Shield Plus and Allianz Lifestyle Protect. 

Q : How do I start purchasing?
A : Download / Open TrueMoney Wallet Malaysia app > click the ‘Insurance’ icon from homepage > fill in necessary information and start purchasing!

Q : Is there any cap to the 10% cashback?
A : There is no cap and you will enjoy the full amount on the 10% cashback of the gross written premium.

Q : What is a gross written premium amount?
A : The total premium paid by the policy owner before deducting brokerage fees and discounts.

1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions mentioned above.

Campaign Terms and Conditions

1. Refer to full campaign mechanics eligibility as follows:
2. Eligibility is as per below:
   1. All TrueMoney E-wallet users
   2. Must be over the age of 18
3. The Campaign Mechanics are as per below:
   1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.
   1. Cashback Giveaway
      
      1. Cashback will be given for each of the Missions completed.

3. 1. 2. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
4. Customers can complete any number of the above mentioned actions within the campaign period.
5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

1. Campaign Period is mentioned in the below table
2. Eligibility is open to all registered TrueMoney users ONLY
3. The Campaign Mechanics are as per below:
   1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.​
   2. Minimum purchase of RM150 is required to enjoy this promotion.
   3. Each TrueMoney user is eligible for only TWO (2) cashback entitlement.
   4. This campaign is not applicable to any spending through DuitNow QR codes
   5. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
   6. Campaign is valid until specified end date or until campaign budget has been fully redeemed, which ever comes first.
   7. For further details please see the table below:

    

   Campaign Period	Sales Area	Minimum Spend	Cashback Details
   28th March 2025 – 18th April 2025	Lotus’s Hypermarket	RM150	RM10 cashback Only TWO (2) uses per user

4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

1. Campaign Period is between 5th March 2025 till 30th June 2025.
2. Eligibility is as per below:
   1. All TrueMoney E-wallet users over the age of 18
   2. Completed eKYC
3. The Campaign Mechanics are as per below:
   1. Users who send RM150 or more through TrueMoney Remittance will enjoy an instant fee waiver on their transaction
   2. The fee waiver is applicable for transactions to all countries listed in the TrueMoney Remittance feature.
   3. Each user is able to enjoy the fee waiver ONE (1) time per month during the Campaign Period.
   4. No promotion code is required to be inputted for users to enjoy this promotion.
4. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

Q&A

Q : How long will this RM0 fee campaign run for?
A : This campaign begins on the 5th of March 2025, and will end on 30th of June 2025.

Q: How can I be eligible for this RM0 fee promotion? 
A : It’s really simple. Your first TrueMoney Remittance transaction of RM150 or more performed in the calendar months of March till June will automatically enjoy an instant fee waiver.

Q : Do I need to input any promotion codes to enjoy this fee waiver?
A : No, you don’t. The fee waiver will be automatically applied at the Detail Summary page and you will be able to view the discounts enjoyed before you confirm your transaction!

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

1. Campaign Period is between 17 February 2025 and 31 May 2025.
2. Eligibility is as per below:
   1. All New TrueMoney E-wallet users over the age of 18
3. The Campaign Mechanics are as per below:
   1. Only for New TrueMoney Wallet Users.
   2. New users are required to download the TrueMoney Malaysia app and input the KOL/Promo Code of ‘GETRM5’ on the registration page.
   3. New users who apply the KOL/Promo Code must complete the account verification (e-KYC) process within 48 hours between 17 February to 31 May 2025 via the TrueMoney Wallet to receive the RM5 credit reward in their account.
   4. The redemption of RM5 TrueMoney credit is only applicable to the first 1,000 new users that complete the account verification process, subject to a first come first served basis.
   5. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the RM5 being credited into their TrueMoney app.
4. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

Q&A

Q : How do I claim the RM5 TrueMoney credit? 
A : This is only applicable for new user registration, you are required to key in ‘GETRM5’ in the ‘Promo/KOL Code’ field on the registration page and perform account verification in order to receive the credit.

Q : Why did I not receive the RM5 TrueMoney credit after I registered and verified my account?
A : This may be due to the ‘GETRM5’ code being not properly filled during registration or the RM5 credit has been fully claimed by the first 1,000 new users that completed their account verification process.
Q: How do I perform the account verification?
A: Go to the ‘Account’ page in TrueMoney Wallet, and proceed with the account verification process from the bar on top.

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in the Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. This Terms and Conditions shall be read together with True Money Terms of Services, The Campaign Terms and Conditions as well as the Privacy Policy and Lotus’s Terms and Conditions.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign General Terms and Conditions; (iii) True Money Terms of Services and (iv) Lotus’s Terms and Conditions.
4. TrueMoney reserves the right to forfeit any of the offers for this Campaign if the Customer has breached any of this Campaign’s Terms and Conditions as well as the other Terms and Conditions mentioned above

Campaign Terms and Conditions

1. The Campaign Period is mentioned in the below table.
2. Eligibility is open to all registered My Lotus’s Members and True Money Wallet users.
3. Customers must scan their My Lotus’s Member QR or Card upon checkout in order to enjoy the 2x My Lotus’s Points.
4. Customers must use the TrueMoney wallet as their payment method in order to enjoy the 2x My Lotus’s Points.
5. To receive the 2x My Lotus’s Points, customers must ensure that their registered phone number is the same on both the TrueMoney Wallet and My Lotus’s Membership.
6. The Campaign Mechanics are as per below:
   1. The My Lotus’s Points will be credited to each customer no more than 48 hours after the transaction.
   2. This campaign is not applicable to any spending through DuitNow QR codes
   3. For further details please see below table 

6.  

7. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

1. Campaign Period is mentioned in the below table
2. Eligibility is open to all registered TrueMoney users ONLY
3. The Campaign Mechanics are as per below:
   1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
   2. No minimum spend is required to enjoy this promotion.
   3. This campaign is not applicable to any spending through DuitNow QR codes
   4. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
   5. For further details please see the table below:

3.  
4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions mentioned above.

Campaign Terms and Conditions

1. Refer to full campaign mechanics eligibility as follows:
2. Eligibility is as per below:
   1. All TrueMoney E-wallet users
   2. Must be over the age of 18
3. The Campaign Mechanics are as per below:
   1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.
   1. Cashback Giveaway
      
      1. Cashback will be given for each of the Missions completed.

3. 1. 2. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
4. Customers can complete any number of the above mentioned actions within the campaign period.
5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.   

1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions mentioned above.

Campaign Terms and Conditions

1. Refer to full campaign mechanics eligibility as follows:
2. Eligibility is as per below:
   1. All TrueMoney E-wallet users 
   2. Must be over the age of 18
3. The Campaign Mechanics are as per below:
   1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.
   1. Cashback Giveaway
      
      1. Cashback will be given for each of the Missions completed.

3. 1. 2. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
4. Customers can complete any number of the above mentioned actions within the campaign period.
5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.