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RM3 BHPetrol eVoucher – Terms

RM3 BHPetrol eVoucher

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd and Boustead Petroleum Marketing Sdn Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
  4. TrueMoney and BHPetrol reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above. 

Campaign Terms and Conditions

  1. Campaign Period is between 1 April 2026 and 30 June 2026.
  2. Eligibility is as per below:
    1. New BHPetrol eCard app users over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Only for New BHPetrol eCard users
    2. TrueMoney users are required to download the BHPetrol eCard app in Play Store/App Store and sign up as a new member for this promotion.
    3. Users must input the Referral Code of ‘truemoney’ on the registration page to receive a RM3 BHPetrol eVoucher.
    4. The RM3 eVouchers will be credited instantly to the user’s BHPetrol eCard account upon successful app registration.
    5. This offer is limited to one (1) redemption per new user/device.
    6. BHPetrol eVoucher earned through this campaign can be used to purchase petrol/diesel or shop items at any participating BHPetrol station. Its usage is valid from 1st April 2026 to 31st July 2026.
    7. Any request to extend the validity period of the BHPetrol voucher will not be entertained.
    8. If the purchase amount is less than the voucher value, no refund will be given for the unused balance.
    9. The promotion is valid during the active campaign period or until the total redemption is fully redeemed (1,000 units).
    10. Rewards and eVoucher are strictly non-exchangeable for cash or TrueMoney credit.
    11. BHPetrol and TrueMoney reserve the right to amend, extend, or terminate the promotion and its terms at any time without prior notice.
    12. In any dispute regarding the campaign mechanics or rewards, the decision of BHPetrol shall be final and binding.
  4. For any inquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

Q&A
Q : How do I claim the RM3 BHPetrol eVoucher?
A : Download the BHPetrol eCard Mobile app on the Play Store or App store, enter ‘truemoney’ referral code at the registration page. RM3 Voucher will be credited instantly.

Q : Why did I not receive the RM3 BHPetrol eVoucher after I registered?
A : This may be due to the ‘truemoney’ code not being properly filled during registration.

Q: Where can I redeem the eVoucher?
A: You can redeem the eVoucher at the BHPetrol station cashier. Please make sure you are ready at the station, as the QR code is only valid for 5 minutes.

Q: What can I purchase with the eVoucher?
A: You can use the eVoucher to purchase fuel or items at BHPetromart.

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Hari My Lotus’s – Terms

Hari My Lotus’s

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions of the campaign 

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the Table in 3(g) below.
  2. Eligibility is open to all registered TrueMoney users ONLY.
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    2. Minimum purchase of RM150 is required to enjoy this promotion.
    3. This campaign is not applicable to any spending through DuitNow QR codes
    4. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
    5. Campaign is valid until specified end date or until campaign budget has been fully redeemed, whichever comes first.
    6. Lost or unclaimed cashback that is not claimed within 7 working days of the eligible transaction will be cancelled.
    7. For further details please see the table below:
    Campaign Period Sales Area Minimum Spend Cashback Details
    29 April 2026 – 30 December 2026 Lotus’s Hypermarket RM150
    • RM20 Cashback
    • Limited to ONE (1) use per customer per campaign day, restricted to the first Wednesday and the last Wednesday of each month
  4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.
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April Bonus Campaign – Terms

April Bonus Campaign

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services. 
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.
  5. TrueMoney reserves the right to amend these terms and conditions without prior notice.

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the Table in 3(g) below.
  2. Eligibility is open to all registered TrueMoney users ONLY.
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    2. Minimum spend of RM100 is required to enjoy this promotion.
    3. This campaign is NOT applicable to any spending through DuitNow QR.
    4. Campaign applies to TrueMoney members who have completed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
    5. Campaign is valid until specified end date or until campaign budget has been fully redeemed, whichever comes first.
    6. Lost or unclaimed cashback that is not claimed within 7 working days of the eligible transaction will be cancelled.
    7. For further details please see the table below:
    Campaign Period Sales AreaMinimum SpendCashback Details
    1st April 2026 – 30th April 2026Lotus’s HypermarketRM100
    • RM5 Cashback
    • Only TWO (2) redemptions per user
  4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.
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GameUp with TrueMoney – Terms

GameUp with TrueMoney

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is between 01 April 2026 till 30 April 2026.
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users (Not eligible for TrueMoney employees)
    2. Must be over the age of 18 
  3. The Campaign Mechanics are as per below:
    1. Eligibility to earn entry tickets under this Campaign is strictly limited to Users whose accounts have been successfully verified at eKYC Level 1, any User who has not attained eKYC Level 1 status must complete the required upgrade prior to making any Game Credit purchase, failing which no entry tickets shall be awarded.
    2. Users will earn 1 entry ticket for every RM10 spent using TrueMoney E-Wallet
    3. Entry Ticket will be calculated based on the accumulative purchase of all Game Credits during the campaign period.
    4. Eligible in-app Game Credits purchases include:
      i) RAZER GOLD
      ii) PUBG MOBILE
      iii) STEAM
      iv) GARENA SHELLS
      v) PLAYSTATION
      vi) MYCARD
      vii) UNIPIN
    5. 1 (ONE) winner will be selected by random draw from the total number of entries accumulated during the Campaign Period.
    6. The winner will be announced on TrueMoney‘s official Facebook and Instagram pages.
    7. The winners will be contacted via email/phone call.
    8. Winners will be required to confirm and acknowledge when being contacted, provide proof of identification, contact details and any other relevant details to TrueMoney for the prize acceptance arrangement.
    9. The eligibility to claim the prize will be forfeited if the winners do not respond to the email sent by TrueMoney within SEVEN (7) days from the day the email was sent.
    10. Users stand to win the below prize:
Prize Winners
Steam Deck – Handheld Portable PC Gaming Console [256GB, NVMe SSD] 1

Other Terms and Conditions

  1. Users who only upgrade their account after making any Game Credit purchase will NOT be credited with any entry tickets for any previous purchases.
  2. The prize cannot be exchanged for cash or other goods and is non-transferable.
  3. By participating in this Campaign, all users,
    1. consent for TrueMoney to collect, record, hold, store, use, and disclose their personal information for purposes which are necessary or related to the participation in this campaign and as required by TrueMoney’s Privacy Policy;
    2. consent for TrueMoney to disclose or publish their personal information such as their names and identities and any general information in any media, marketing, or advertising materials; and
    3. grant TrueMoney the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial, or other related purposes, without any payment or compensation.
  4. TrueMoney will not be responsible for any disputes or claims that arise from user’s failure to receive winners’ notification call or email from TrueMoney, due to user’s fault/negligence, including, but not limited to, wrong email address registered with their TrueMoney E-Wallet which includes shared email addresses.
  5. Winners who fail to acknowledge the notification by the required period; unable to adhere to this Campaign’s terms and conditions; and forfeits or does not claim the prize, the prize(s) will be void.
  6. TrueMoney’s decision regarding the selection of the winners, shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
  7. True Money Malaysia reserves the right, at any time to add, delete or amend the Terms & Conditions herein or change or modify any respect of this Campaign, in whole or in part anytime and from time to time and at its sole discretion without notice and without liability to any participant or any other party.
  8. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my. Alternatively, you may connect with our team via live chat from 9 am to 6 pm on TrueMoney Malaysia Official Website.
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8% Weekend Cashback At Lotus’s! – Terms

8% Weekend Cashback At Lotus's!

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the below table
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.​
    2. No minimum spend is required to enjoy this promotion.
    3. This campaign is not applicable to any spending through DuitNow QR codes.
    4. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
    5. For further details please see the table below:
    Campaign PeriodSales AreaMinimum SpendCashback
    27th February 2026 – 27th December 2026

    (Friday – Sunday ONLY)
    Lotus’s Hypermarket
    N/A8% cashback on weekends
    • New users capped at RM10 per month (first month only and valid on the first transaction only)
    • Existing users capped at RM5 per month
  1. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  2. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.
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Senyuman Ekstra Bernilai – Terms

Senyuman Ekstra Bernilai

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services. 
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the table 3(g) below.
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    2. Minimum purchase of RM120 is required to enjoy this promotion.
    3. This campaign is not applicable to any spending through DuitNow QR codes
    4. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
    5. Campaign is valid until specified end date or until campaign budget has been fully redeemed, which ever comes first.
    6. Lost or unclaimed cashback that is not claimed within 7 working days of the eligible transaction will be cancelled.
    7. For further details please see the table below:
    Campaign Period Sales Area Minimum Spend Cashback
    1st March 2026 – 31st March 2026
    Lotus’s Hypermarket
    RM120
    • RM10 Cashback
    • Only ONE (1) redemption per user
  1. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  2. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.
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TMW e-Wallet Week – Terms

Lotus’s e-Wallet Week Special

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.
  5. TrueMoney reserves the right to amend these terms and conditions without prior notice. 

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the below table.
  2. Eligibility is open to all registered TrueMoney users ONLY.
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    2. Minimum spend of RM100 is required to enjoy this promotion.
    3. This campaign is NOT applicable to any spending through DuitNow QR.
    4. Campaign applies to TrueMoney members who have completed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
    5. Campaign is valid until specified end date or until campaign budget has been fully redeemed, whichever comes first.
    6. For further details please see the table below:
    Campaign Period Sales Area Minimum Spend Cashback
    24th February 2026 – 4th March 2026
    Lotus’s Hypermarket
    RM100
    • RM5 Cashback
    • Only TWO (2) redemptions per user
  1. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  2. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.
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Do-Eid Raya Missions – Terms

Do-Eid Raya Missions - March to April 2026

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions mentioned above.

Campaign Terms and Conditions

  1. Refer to full campaign mechanics eligibility as follows:
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users
    2. Must be over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.

    A. Cashback Giveaway

    1. Cashback will be given for each of the Missions completed.
      No.MissionsRewardEligibility
      1
      Spending at BHPetrol
      Random Cashback
      • Campaign Period: 1st March 2026 – 30th April 2026
      • Spend a minimum of RM50:-
        1. At any BHPetrol outlet
      • Eligible users are limited to FIVE (5) times of this reward per calendar month.
      • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
      • The cashback will be allocated randomly by TrueMoney.
      • Not eligible for DuitNow QR payments
      2Mobile Top UpsRandom Cashback
      • Campaign Period: 1st March 2026 – 30th April 2026
      • Spend a minimum of RM30:-
        1. Purchase any mobile prepaid top ups, except for game credit top ups
      • Eligible users are limited to THREE (3) times of this reward per calendar month.
      • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
      • The cashback will be allocated randomly by TrueMoney.
      3Spending at TrueMoney MerchantsRandom Cashback
      • Campaign Period: 1st March 2026 – 30th April 2026
      • Spend a minimum of RM15:-
        1. At any True Money merchants, except for Lotus’s and BHPetrol.
      • Eligible users are limited to TEN (10) times of this reward per calendar month.
      • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
      • The cashback will be allocated randomly by TrueMoney.
      • Not eligible for DuitNow QR payments
      4Bill PaymentRandom Cashback
      • Campaign Period: 1st March 2026 – 30th April 2026
      • Spend a minimum of RM20:-
        1. To make any bill payment such as Astro, utility bill and mobile postpaid.
      • Eligible users are limited to FIVE (5) times of this reward per calendar month.
      • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
      • The cashback will be allocated randomly by TrueMoney.
      5In-app Voucher PurchaseRandom Cashback
      • Campaign Period: 1st March 2026 – 30th April 2026
      • Spend a minimum of RM10:-
        1. On the purchase of any digital voucher or in-store voucher on the TrueMoney Wallet.
      • Eligible users are limited to TEN (10) times of this reward per calendar month.
      • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
      • The cashback will be allocated randomly by TrueMoney.
    1. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
  1. Customers can complete any number of the above mentioned actions within the campaign period.
  2. For any inquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.
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Ekstra Ongsem – CNY 2026 – Terms

Ekstra Ongsem - CNY 2026

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions.

  1. Campaign Period is mentioned in the table below
  2. Eligibility is open to all registered TrueMoney users ONLY 
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    2. A minimum spend of RM128 is required to earn the Cashback.
    3. Each TrueMoney user is eligible for only TWO (2) cashback entitlement per calendar month.
    4. Campaign is not valid through DuitNow QR codes
    5. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY
    6. Campaign is valid until specified end date or until campaign budget has been fully redeemed, which ever comes first
    7. For further details please see the table below:
    Campaign Period Sales Area Minimum Spend Cashback
    23rd January 2026 – 25th February 2026
    Lotus’s Hypermarket
    RM128
    • RM12.80 Cashback
    • Only TWO (2) use per customer per month
  1. Applicable on top of any other Cashback campaigns ongoing during the campaign period.
  2. If you have any questions about the campaign, please email our Customer Loyalty Team at enquiry@truemoney.com.my.
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Horseh Giveaway Campaign – Terms

Horseh Giveaway Campaign

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is between 16th February 2026 till 1st March 2026 (11:59 PM). After this date & time, no further entries will be entertained.
  2. Eligibility is as per below:
    1. This Campaign is open to all Malaysians and non-Malaysian residing in Malaysia ONLY and who are above the age of 18 years old. Entries from those under 18 years of age will be disqualified.
    2. Employees of True Money Malaysia are not eligible to participate in the contest.
    3. Campaign entries will be accepted via Instagram only.
  3. The Giveaway Mechanics are as per below:

    Step 1: Follow TrueMoney Wallet Malaysia Instagram

    Instagram: https://www.instagram.com/truemoneymalaysia/

    Step 2: Comment your answer below + tag 3 friends
    Q: What’s your favourite CNY snack? 
    A. Pineapple Tarts
    B. Peanut Cookies
    C. Kuih Kapit
    D. Mandarin Orange

    Step 3: Share your favourite CNY snack on IG story & tag us for an extra chance to win!

  4. Participants will be entitled based on the answer given and THREE (3) legitimate friend profiles being tagged in the comment. A total of EIGHT (8) winners with eligible answers will be selected randomly from the platform.
  5. Each participant is eligible to win once and ONE (1) prize only across the platform. Duplicate winners will not be entitled.
  6. Each participant is permitted only ONE (1) comment on the platform’s giveaway post. Any additional comments in the platform will be disregarded.
  7. Winners will be announced on TrueMoney Malaysia’s official Instagram on 4th March 2026.
  8. Participants stand to win the below prizes:
    Winners Prizes Fulfillment Method
    First Prize (1 winner) RM88
    Credit into TrueMoney account
    Second Prize (1 winner) RM68
    Credit into TrueMoney account
    Consolation Prizes (6 winners) RM38
    Credit into TrueMoney account
  9. Winners must contact True Money Malaysia within SEVEN (7) working days after the announcement post.
    1. Failure to do so will result in forfeiture of the prizes.
    2. Prizes cannot be exchanged for cash or other goods and are non-transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving prior notice.
    3. Winners must have downloaded & registered as TrueMoney Wallet users and have completed the eKYC process in order to redeem the prize entitled.
  10. All prizes will be credited directly to the winners’ registered TrueMoney Wallet number within fourteen (14) working days after the winners provide their details.
  11. No purchase or payment of any kind is required to enter or win the contest.
  12. Acceptance of prizes offered constitutes permission to use the winner’s name and picture and/or likeness for advertising/ trade purposes without further notice or compensation unless prohibited by law. Non-compliance may result in an alternative winner being chosen.
  13. True Money Malaysia’s decision regarding the selection of the winners shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
  14. True Money Malaysia reserves the right, at any time to add, delete or amend the Terms & Conditions herein or change or modify any respect of this Campaign, in whole or in part anytime and from time to time and at its sole discretion without notice and without liability to any participant or any other party.
  15. This campaign is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other Social Network. You are providing your information to True Money Malaysia and not to any other party.
  16. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my. Alternatively, you may connect with our team via live chat from 9 am to 6 pm on TrueMoney Malaysia Official Website.
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