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Earn 2x My Lotus’s Points – Terms

Earn 2x My Lotus’s Points

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in the Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. This Terms and Conditions shall be read together with True Money Terms of Services, The Campaign Terms and Conditions as well as the Privacy Policy and Lotus’s Terms and Conditions.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign General Terms and Conditions; (iii) True Money Terms of Services and (iv) Lotus’s Terms and Conditions.
  4. TrueMoney reserves the right to forfeit any of the offers for this Campaign if the Customer has breached any of this Campaign’s Terms and Conditions as well as the other Terms and Conditions mentioned above
Campaign Terms and Conditions.
  1. The Campaign Period is mentioned in the below table.
  2. Eligibility is open to all registered My Lotus’s Members AND True Money Wallet users.
  3. Customers must scan their My Lotus’s Member QR or Card upon checkout in order to enjoy the 2x My Lotus’s Points.
  4. Customers must use the TrueMoney wallet as their payment method in order to enjoy the 2x My Lotus’s Points.
  5. To receive the 2x My Lotus’s Points, customers must ensure that their registered phone number is the same on both the TrueMoney Wallet and My Lotus’s Membership.
  6. The Campaign Mechanics are as per below:
    1. The My Lotus’s Points will be credited to each customer no more than 48 hours after the transaction.
    2. This campaign is not applicable to any spending through DuitNow QR codes
    3. For further details please see below table
    Campaign Period Sales Area Minimum Spend
    1st January 2026 – 31st December 2026
    Lotus’s Hypermarket
    N/A
  1. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.
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Promotions

Ekstra Ongsem with Lotus’s & TrueMoney!

A Horse Year Full of Ong, Only with TrueMoney!

Gallop Into Ekstra Ongsem CNY with TrueMoney!

Campaign Period: 1st January 2026 – 25th February 2026

Celebrate the Year of the Horse with  TrueMoney! Get rewarded every time you shop this festive season.

How to Claim Your Cashback:

  1. Spend RM128 or more in a single transaction via TrueMoney Wallet (excluding DuitNow QR).
  2. Receive instant RM8 cashback.
  3. Repeat up to 2 times per month to maximize your festive rewards.

*Valid for two redemptions per customer per month

More Joy, More Rewards!
Enjoy exclusive CNY perks when you pay with TrueMoney all season long.
Shop more, save more, and make your 2026 Lunar New Year truly prosperous!

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terms Terms Hidden

Ekstra Ongsem – CNY 2026 – Terms

Ekstra Ongsem - CNY 2026

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above. 

Campaign Terms and Conditions.

  1. Campaign Period is mentioned in the table below
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    2. A minimum spend of RM128 is required to earn the Cashback.
    3. Each TrueMoney user is eligible for only TWO (2) cashback entitlement per calendar month.
    4. Campaign is not valid through DuitNow QR codes
    5. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY
    6. Campaign is valid until specified end date or until campaign budget has been fully redeemed, which ever comes first
    7. For further details please see the table below:
    Campaign PeriodSales AreaMinimum SpendCashback
    1st January 2026 – 25th February 2026
    Lotus’s Hypermarket
    RM128
    • RM 8 Cashback
    • Only TWO (2) use per customer per month
  1. Applicable on top of any other Cashback campaigns ongoing during the campaign period.
  2. If you have any questions about the campaign, please email our Customer Loyalty Team at enquiry@truemoney.com.my.
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terms Terms Hidden

Horseh Missions – Jan to Feb 2026 – Terms

Horseh Missions - Jan to Feb 2026

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement. 
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions mentioned above.

Campaign Terms and Conditions.

  1. Refer to full campaign mechanics eligibility as follows:
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users
    2. Must be over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.

    A. Cashback Giveaway

    1. Cashback will be given for each of the Missions completed.
      No.MissionsRewardEligibility
      1
      Spending at BHPetrol
      Random Cashback
      • Campaign Period: 1st Jan 2026 – 28th Feb 2026
      • Spend a minimum of RM50:-
        1. At any BHPetrol outlet
      • Eligible users are limited to FIVE (5) times of this reward per calendar month.
      • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
      • The cashback will be allocated randomly by TrueMoney.
      • Not eligible for DuitNow QR payments
      2Mobile Top UpsRandom Cashback
      • Campaign Period: 1st Jan 2026 – 28th Feb 2026
      • Spend a minimum of RM30:-
        1. Purchase any mobile prepaid top ups, except for game credit top ups
      • Eligible users are limited to THREE (3) times of this reward per calendar month.
      • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
      • The cashback will be allocated randomly by TrueMoney.
      3Spending at TrueMoney MerchantsRandom Cashback
      • Campaign Period: 1st Jan 2026 – 28th Feb 2026
      • Spend a minimum of RM15:-
        1. At any True Money merchants, except for Lotus’s and BHPetrol.
      • Eligible users are limited to TEN (10) times of this reward per calendar month.
      • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
      • The cashback will be allocated randomly by TrueMoney.
      • Not eligible for DuitNow QR payments
      4Bill PaymentRandom Cashback
      • Campaign Period: 1st Jan 2026 – 28th Feb 2026
      • Spend a minimum of RM20:-
        1. To make any bill payment such as Astro, utility bill and mobile postpaid.
      • Eligible users are limited to FIVE (5) times of this reward per calendar month.
      • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
      • The cashback will be allocated randomly by TrueMoney.
      5In-app Voucher PurchaseRandom Cashback
      • Campaign Period: 1st Jan 2026 – 28th Feb 2026
      • Spend a minimum of RM10:-
        1. On the purchase of any digital voucher or in-store voucher on the TrueMoney Wallet.
      • Eligible users are limited to TEN (10) times of this reward per calendar month.
      • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
      • The cashback will be allocated randomly by TrueMoney.
    1. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
  1. Customers can complete any number of the above mentioned actions within the campaign period.
  2. For any inquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.
Categories
Promotions

Lotus’s Member EXCLUSIVE !

25,000 My Lotus's Points for You!

Get your 25,000 bonus MyLotus’s Points

Campaign Period: 1 December – 31 December 2025

You read that right, up to 25,000 MyLotus’s points could be yours !

How to earn your bonus MyLotus’s Points:

  1. Spend RM500 or more every week (Monday – Sunday, excluding DuitNow QR)
  2. Receive 5,000 My Lotus’s points (to be credited in the following week)

*Scan your My Lotus’s member barcode during payment
*Valid to one redemption per user per week

More TrueMoney Perks!
* 8% weekend cashback on top (Fri – Sun)
* 2x My Lotus’s Points when you scan your My Lotus’s barcode before payment

Categories
terms

December Points campaign

December Points campaign

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in the Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. This Terms and Conditions shall be read together with True Money Terms of Services, The Campaign Terms and Conditions as well as the Privacy Policy and Lotus’s Terms and Conditions.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign General Terms and Conditions; (iii) True Money Terms of Services and (iv) Lotus’s Terms and Conditions.
  4. TrueMoney reserves the right to forfeit any of the offers for this Campaign if the Customer has breached any of this Campaign’s Terms and Conditions as well as the other Terms and Conditions mentioned above

Campaign Terms and Conditions

  1. The Campaign Period is mentioned in the below table.
  2. Eligibility is open to all registered My Lotus’s Members AND True Money Wallet users.
  3. Customers must scan their My Lotus’s Member QR or Card upon checkout in order to be registered as a MyLotus’s member in the TrueMoney database and receive bonus points
  4. Customers must use the TrueMoney wallet as their payment method in order to be eligible for the bonus points
  5. This campaign is not valid on spending through DuitNow QR
  6. To receive the Bonus My Lotus’s Points, customers must ensure that their registered phone number is the same on both the TrueMoney Wallet and My Lotus’s Membership.
  7. The Campaign Mechanics are as per below:
    1. Users must spend RM500 and above cumulatively each week to receive the 5,000 MyLotus’s Points
    2. The My Lotus’s Points will be credited to each qualifying customer no more than 48 hours after the end of the week.
    3. One (1) week starts on a Monday and ends on a Sunday,
      1. Week 1: 1st Dec – 7th Dec 2025
      2. Week 2: 8th Dec – 14th Dec 2025
      3. Week 3: 15th Dec – 21st Dec 2025
      4. Week 4: 22nd Dec – 28th Dec 2025
      5. Week 5: 29th Dec – 31st Dec 2025
    4. For further details please see below table
      Campaign PeriodSales AreaMinimum Spend
      1st December 2025 – 31st December 2025Lotus’s HypermarketRM500 and above cumulative weekly
  8. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.
Categories
Promotions

Weekday Cashback up to RM50 this December!

Weekday Cashback up to RM50 this December!

Get your Christmas Cashback with Lotus’s x TrueMoney!

Campaign Period: 1 December 2025 – 31 December 2025

Spread the Christmas cheer with TrueMoney! Get rewarded every time you shop this festive month.

Just spend RM75 and above in a single receipt using your TrueMoney Wallet and enjoy RM5 cashback, with up to 2 redemptions per week (Monday – Thursday only)!

How to Claim Your Cashback:

  1. Spend RM75 or more in a single transaction with your TrueMoney Wallet (excluding DuitNow QR).
  2. Receive instant RM5 cashback!
  3. Redeem up to 2 times per week throughout December.

*Valid to two redemptions per user per week (Monday – Thursday only)

More Joy, More Rewards!

Enjoy exclusive festive perks when you pay with TrueMoney all month long.
Shop more, save more and make your December truly merry!

Categories
terms

Merry Deals, Merry Cashback

Merry Deals, Merry Cashback

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.
  5. TrueMoney reserves the right to amend these terms and conditions without prior notice.

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the below table.
  2. Eligibility is open to all registered TrueMoney users ONLY.
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.​
    2. Minimum spend of RM75 is required to enjoy this promotion.
    3. This campaign is NOT applicable to any spending through DuitNow QR.
    4. Campaign applies to TrueMoney members who have completed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
    5. Campaign is valid until specified end date or until campaign budget has been fully redeemed, whichever comes first.
    6. For further details please see the table below:
      Campaign PeriodSales AreaMinimum SpendCashback Details
      1 December 2025 –
      31 December 2025
      Lotus’s HypermarketRM75
      • RM5 Cashback
      • Only TWO (2) redemptions per week (Monday – Thursday only)
  1. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  2. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.
Categories
Promotions

Santa’s TrueGift For You

Santa’s TrueGift For You

Campaign Period : 2nd December 2025 – 23rd December 2025.

Grab Santa’s TrueGift and unwrap instant surprises with TrueMoney Wallet!

Claim your random TrueMoney credit directly from TrueMoney Malaysia’s official Facebook and Instagram Story, only available on selected days throughout December! 

Here’s how to Claim:

Step 1: Follow TrueMoney Malaysia on Facebook/Instagram and checkout our stories on 2nd, 9th, 16th, 23rd of December 2025.

Step 2: Tap the Story link to go to the TrueGift page and log in to your TrueMoney Wallet account.

Step 3: Receive a random TrueMoney credit instantly in your wallet!

Hurry! Rewards are available on a first come, first served basis only.

*Limited to 1 redemption per user per week.

Categories
terms

TrueChristmas – Santa’s TrueGift

TrueChristmas - Santa’s TrueGift

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.
Campaign Terms and Conditions
  1. Campaign Period is happening on 2 December, 9 December, 16 December and 23 December 2025.
  2. Eligibility is as per below:
    1. All TrueMoney Malaysia e-wallet users​
    2. Must be over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Only for TrueMoney Wallet Users who have updated the latest version of TrueMoney Malaysia app.
    2. No minimum spend is required to enjoy this promotion.
    3. TrueGift will be shared via TrueMoney Malaysia’s official Facebook page story and Instagram account story on selected days in December month for the followers/ users to claim.
    4. A random amount of TrueMoney credit will be received by the users instantly, on a first come first serve basis.
    5. For further details please see the table below:
      Campaign Period Reward Eligibility
      • 2nd December 2025
      • 9th December 2025
      • 16th December 2025
      • 23rd December 2025
      Random amount of TrueMoney Credit
      • Eligible users are limited to ONE (1) time redemption per week, on a first come first serve basis.
      • The cashback will be allocated randomly by TrueMoney.
      • The campaign may end earlier if the total cashback pool is fully depleted before the campaign end date.
  1. For any inquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.
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