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TMW e-Wallet Week – Terms

Lotus’s e-Wallet Week Special

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.
  5. TrueMoney reserves the right to amend these terms and conditions without prior notice. 

Campaign Terms and Conditions

  1. Campaign Period is mentioned in the below table.
  2. Eligibility is open to all registered TrueMoney users ONLY.
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    2. Minimum spend of RM100 is required to enjoy this promotion.
    3. This campaign is NOT applicable to any spending through DuitNow QR.
    4. Campaign applies to TrueMoney members who have completed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
    5. Campaign is valid until specified end date or until campaign budget has been fully redeemed, whichever comes first.
    6. For further details please see the table below:
    Campaign Period Sales Area Minimum Spend Cashback
    24th February 2026 – 4th March 2026
    Lotus’s Hypermarket
    RM100
    • RM5 Cashback
    • Only TWO (2) redemptions per user
  1. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
  2. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.
Categories
Promotions

Lotus’s e-Wallet Week: Cashback Up to RM10!

Get Up to RM10 Cashback this week!

Get Your e-Wallet Cashback with TrueMoney!

Campaign Period: 24th February 2026 – 4th March 2026

Celebrate Lotus’s e-Wallet Week Special only with TrueMoney! Get rewarded every time you shop this week.

How to Claim Your Cashback:

  • Spend RM100 or more in a single receipt via TrueMoney Wallet.
  • Receive instant RM5 cashback!
  • Earn 2x My Lotus’s points on top of this! 

*Valid for two cashback redemptions per user during the campaign period.

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terms Terms Hidden

Do-Eid Raya Missions – Terms

Do-Eid Raya Missions - March to April 2026

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions mentioned above.

Campaign Terms and Conditions

  1. Refer to full campaign mechanics eligibility as follows:
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users
    2. Must be over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.

    A. Cashback Giveaway

    1. Cashback will be given for each of the Missions completed.
      No.MissionsRewardEligibility
      1
      Spending at BHPetrol
      Random Cashback
      • Campaign Period: 1st March 2026 – 30th April 2026
      • Spend a minimum of RM50:-
        1. At any BHPetrol outlet
      • Eligible users are limited to FIVE (5) times of this reward per calendar month.
      • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
      • The cashback will be allocated randomly by TrueMoney.
      • Not eligible for DuitNow QR payments
      2Mobile Top UpsRandom Cashback
      • Campaign Period: 1st March 2026 – 30th April 2026
      • Spend a minimum of RM30:-
        1. Purchase any mobile prepaid top ups, except for game credit top ups
      • Eligible users are limited to THREE (3) times of this reward per calendar month.
      • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
      • The cashback will be allocated randomly by TrueMoney.
      3Spending at TrueMoney MerchantsRandom Cashback
      • Campaign Period: 1st March 2026 – 30th April 2026
      • Spend a minimum of RM15:-
        1. At any True Money merchants, except for Lotus’s and BHPetrol.
      • Eligible users are limited to TEN (10) times of this reward per calendar month.
      • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
      • The cashback will be allocated randomly by TrueMoney.
      • Not eligible for DuitNow QR payments
      4Bill PaymentRandom Cashback
      • Campaign Period: 1st March 2026 – 30th April 2026
      • Spend a minimum of RM20:-
        1. To make any bill payment such as Astro, utility bill and mobile postpaid.
      • Eligible users are limited to FIVE (5) times of this reward per calendar month.
      • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
      • The cashback will be allocated randomly by TrueMoney.
      5In-app Voucher PurchaseRandom Cashback
      • Campaign Period: 1st March 2026 – 30th April 2026
      • Spend a minimum of RM10:-
        1. On the purchase of any digital voucher or in-store voucher on the TrueMoney Wallet.
      • Eligible users are limited to TEN (10) times of this reward per calendar month.
      • The mission may end earlier if the total cashback pool is depleted prior to the end date of the campaign.
      • The cashback will be allocated randomly by TrueMoney.
    1. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
  1. Customers can complete any number of the above mentioned actions within the campaign period.
  2. For any inquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.
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terms Terms Hidden

Ekstra Ongsem – CNY 2026 – Terms

Ekstra Ongsem - CNY 2026

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions.

  1. Campaign Period is mentioned in the table below
  2. Eligibility is open to all registered TrueMoney users ONLY 
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    2. A minimum spend of RM128 is required to earn the Cashback.
    3. Each TrueMoney user is eligible for only TWO (2) cashback entitlement per calendar month.
    4. Campaign is not valid through DuitNow QR codes
    5. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY
    6. Campaign is valid until specified end date or until campaign budget has been fully redeemed, which ever comes first
    7. For further details please see the table below:
    Campaign Period Sales Area Minimum Spend Cashback
    23rd January 2026 – 25th February 2026
    Lotus’s Hypermarket
    RM128
    • RM12.80 Cashback
    • Only TWO (2) use per customer per month
  1. Applicable on top of any other Cashback campaigns ongoing during the campaign period.
  2. If you have any questions about the campaign, please email our Customer Loyalty Team at enquiry@truemoney.com.my.
Categories
Promotions

Ekstra Ongsem with Lotus’s & TrueMoney!

A Horse Year Full of Ong, Only with TrueMoney!​

Gallop Into Ekstra Ongsem CNY with TrueMoney!

Campaign Period: 23 January 2026 – 25 February 2026

Celebrate the Year of the Horse with TrueMoney! Get rewarded every time you shop this festive season.

How to Claim Your Cashback:

  1. Spend RM128 or more in a single transaction via TrueMoney Wallet (excluding DuitNow QR).
  2. Receive instant RM12.80 cashback. 
  3. Repeat up to 2 times per month to maximize your festive rewards.

*Valid for two redemptions per customer per month

More Joy, More Rewards!
Enjoy exclusive CNY perks when you pay with TrueMoney all season long.
Shop more, save more, and make your 2026 Lunar New Year truly prosperous!

Categories
Promotions

Your Lucky Horseh Ride Begins!

Horseh Missions Today, Fortune’s on the Way!

Campaign Period : 1st January 2026 – 28th February 2026.

Ride into the Year of the Horse with Horseh Missions! Complete missions and unlock prosperity Chinese New Year rewards!

See which exciting Horseh missions will bring you luck and festive treasures!

#1 Min. RM50 spend at any BHPetrol stations
*Excluding DuitNow QR scan
*Redeem up to 5 times a month! 

#2 Min. RM30 spend on any mobile top ups
*Any mobile prepaid or PIN top ups, except for game credit top ups
*Redeem up to 3 times a month!

#3 Min. RM15 spend at any TrueMoney Merchants
*Excluding DuitNow QR scan, and spending at Lotus’s and BHPetrol
*Redeem up to 10 times a month!

#4 Min. RM20 spend on any bill payment
*Inclusive of bill payments such as Astro, Unifi internet, utility bill, and mobile postpaid.
*Redeem up to 5 times a month!

#5 Min. RM10 spend on any in-app voucher purchase
*Includes digital vouchers and in-store vouchers
*Redeem up to 10 times a month!

Categories
Promotions

Free Transfer Fee to Cambodia

Free Transfer Fee to Cambodia

Less on fees, more for your loved ones

Campaign Period: 1st February 2026 – 31st July 2026

More cash pick-up locations, more convenience with TrueMoney!
Send money to more places across Cambodia conveniently with FREE remittance transfer fee!

Enjoy FREE remittance fee when you:

  1. Send RM150 or more in a single transaction via TrueMoney Remittance
  2. Receive instant fee waiver on your transaction!

*Every user gets to enjoy 1 redemption per month during the campaign period.

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terms Terms Hidden

Horseh Giveaway Campaign – Terms

Horseh Giveaway Campaign

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is between 16th February 2026 till 1st March 2026 (11:59 PM). After this date & time, no further entries will be entertained.
  2. Eligibility is as per below:
    1. This Campaign is open to all Malaysians and non-Malaysian residing in Malaysia ONLY and who are above the age of 18 years old. Entries from those under 18 years of age will be disqualified.
    2. Employees of True Money Malaysia are not eligible to participate in the contest.
    3. Campaign entries will be accepted via Instagram only.
  3. The Giveaway Mechanics are as per below:

    Step 1: Follow TrueMoney Wallet Malaysia Instagram

    Instagram: https://www.instagram.com/truemoneymalaysia/

    Step 2: Comment your answer below + tag 3 friends
    Q: What’s your favourite CNY snack? 
    A. Pineapple Tarts
    B. Peanut Cookies
    C. Kuih Kapit
    D. Mandarin Orange

    Step 3: Share your favourite CNY snack on IG story & tag us for an extra chance to win!

  4. Participants will be entitled based on the answer given and THREE (3) legitimate friend profiles being tagged in the comment. A total of EIGHT (8) winners with eligible answers will be selected randomly from the platform.
  5. Each participant is eligible to win once and ONE (1) prize only across the platform. Duplicate winners will not be entitled.
  6. Each participant is permitted only ONE (1) comment on the platform’s giveaway post. Any additional comments in the platform will be disregarded.
  7. Winners will be announced on TrueMoney Malaysia’s official Instagram on 4th March 2026.
  8. Participants stand to win the below prizes:
    Winners Prizes Fulfillment Method
    First Prize (1 winner) RM88
    Credit into TrueMoney account
    Second Prize (1 winner) RM68
    Credit into TrueMoney account
    Consolation Prizes (6 winners) RM38
    Credit into TrueMoney account
  9. Winners must contact True Money Malaysia within SEVEN (7) working days after the announcement post.
    1. Failure to do so will result in forfeiture of the prizes.
    2. Prizes cannot be exchanged for cash or other goods and are non-transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving prior notice.
    3. Winners must have downloaded & registered as TrueMoney Wallet users and have completed the eKYC process in order to redeem the prize entitled.
  10. All prizes will be credited directly to the winners’ registered TrueMoney Wallet number within fourteen (14) working days after the winners provide their details.
  11. No purchase or payment of any kind is required to enter or win the contest.
  12. Acceptance of prizes offered constitutes permission to use the winner’s name and picture and/or likeness for advertising/ trade purposes without further notice or compensation unless prohibited by law. Non-compliance may result in an alternative winner being chosen.
  13. True Money Malaysia’s decision regarding the selection of the winners shall be final and binding on all participants of this Campaign, and no queries, challenges or appeals may be made or entertained regarding TrueMoney’s decision on the same.
  14. True Money Malaysia reserves the right, at any time to add, delete or amend the Terms & Conditions herein or change or modify any respect of this Campaign, in whole or in part anytime and from time to time and at its sole discretion without notice and without liability to any participant or any other party.
  15. This campaign is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other Social Network. You are providing your information to True Money Malaysia and not to any other party.
  16. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my. Alternatively, you may connect with our team via live chat from 9 am to 6 pm on TrueMoney Malaysia Official Website.
Categories
terms Terms Hidden

Free Transfer Fee to Cambodia – Terms

Free Transfer Fee to Cambodia

Terms and Conditions
  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is between 1st Feb 2026 to 31st Jul 2026
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users over the age of 18
    2. Completed eKYC Premium 
  3. The Campaign Mechanics are as per below:
    1. Users who send RM150 or more through TrueMoney Remittance to Cambodia will enjoy an instant fee waiver on their transaction.
    2. The fee waiver is applicable for transactions to Cambodia through own rail ONLY. ( transfer via True Money Cambodia)
    3. Each user is able to enjoy the fee waiver ONE (1) time per month during the Campaign Period, up to a total of THREE (3) times during the campaign period
    4. No promotion code is required to be inputted for users to enjoy this promotion.
  4. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

Q&A
Q : How long will this RM0 fee campaign run for?
A : This campaign begins on the 1st February 2026 and ends on the 31st of July 2026

Q: How can I be eligible for this RM0 fee promotion?
A : Your TrueMoney Remittance transaction to Cambodia of RM150 or more performed in the calendar months of February till July will automatically enjoy an instant fee waiver. Limited to the redemption criterias of the campaign.

Q : Do I need to input any promotion codes to enjoy this fee waiver?
A : No, you don’t. The fee waiver will be automatically applied at the Detail Summary page and you will be able to view the discounts enjoyed before you confirm your transaction!

Categories
Promotions

Double the points, double the fun at Lotus’s!

Earn 2x My Lotus's Points with TrueMoney Wallet!

Campaign Period: 1st January 2026 – 31st December 2026

Get ready to double your excitement at Lotus’s with our exclusive partnership! You can now earn 2x My Lotus’s Points for every RM1 spent when you use TrueMoney Wallet for your transactions.

How to double up your points today: 
#1 Scan your My Lotus’s member QR/barcode from Lotus’s app
#2 Pay by scanning TrueMoney Wallet QR

That’s all it takes! Ingat Lotus’s, Ingat TrueMoney~

Not a My Lotus’s member yet? Sign up for FREE today! Download the My Lotus’s app, register for an account, and unlock all the perks of being a member and collect those points!

Download the TrueMoney app and enjoy these exclusive discounts.

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