Author: trueadmin

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

1. Campaign Period is between 5th March 2025 till 31th August 2025.
2. Eligibility is as per below:
   1. All TrueMoney E-wallet users over the age of 18
   2. Completed eKYC
3. The Campaign Mechanics are as per below:
   1. Users who send RM150 or more through TrueMoney Remittance will enjoy an instant fee waiver on their transaction.
   2. The fee waiver is applicable for transactions to all countries listed in the TrueMoney Remittance feature.
   3. Each user is able to enjoy the fee waiver ONE (1) time per month during the Campaign Period.
   4. No promotion code is required to be inputted for users to enjoy this promotion.
4. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

Q&A

Q : How long will this RM0 fee campaign run for?
A : This campaign begins on the 5th of March 2025, and will end on 31th of August 2025.

Q: How can I be eligible for this RM0 fee promotion? 
A : It’s really simple. Your first TrueMoney Remittance transaction of RM150 or more performed in the calendar months of March till August will automatically enjoy an instant fee waiver.

Q : Do I need to input any promotion codes to enjoy this fee waiver?
A : No, you don’t. The fee waiver will be automatically applied at the Detail Summary page and you will be able to view the discounts enjoyed before you confirm your transaction!

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

1. Campaign Period is between 17 February 2025 and 31 August 2025.
2. Eligibility is as per below:
   1. All New TrueMoney E-wallet users over the age of 18
3. The Campaign Mechanics are as per below:
   1. Only for New TrueMoney Wallet Users.
   2. New users are required to download the TrueMoney Malaysia app and input the KOL/Promo Code of ‘GETRM5’ on the registration page.
   3. New users who apply the KOL/Promo Code must complete the account verification (e-KYC) process within 48 hours between 17 February to 31 August 2025 via the TrueMoney Wallet to receive the RM5 credit reward in their account.
   4. The redemption of RM5 TrueMoney credit is only applicable to the first 1,000 new users that complete the account verification process, subject to a first come first served basis.
   5. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the RM5 being credited into their TrueMoney app.
4. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

Q&A

Q : How do I claim the RM5 TrueMoney credit? 
A : This is only applicable for new user registration, you are required to key in ‘GETRM5’ in the ‘Promo/KOL Code’ field on the registration page and perform account verification in order to receive the credit.

Q : Why did I not receive the RM5 TrueMoney credit after I registered and verified my account?
A : This may be due to the ‘GETRM5’ code being not properly filled during registration or the RM5 credit has been fully claimed by the first 1,000 new users that completed their account verification process.
Q: How do I perform the account verification?
A: Go to the ‘Account’ page in TrueMoney Wallet, and proceed with the account verification process from the bar on top.

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in the Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. This Terms and Conditions shall be read together with True Money Terms of Services, The Campaign Terms and Conditions as well as the Privacy Policy and Lotus’s Terms and Conditions.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign General Terms and Conditions; (iii) True Money Terms of Services and (iv) Lotus’s Terms and Conditions.
4. TrueMoney reserves the right to forfeit any of the offers for this Campaign if the Customer has breached any of this Campaign’s Terms and Conditions as well as the other Terms and Conditions mentioned above

Campaign Terms and Conditions

1. The Campaign Period is mentioned in the below table.
2. Eligibility is open to all registered My Lotus’s Members and True Money Wallet users.
3. Customers must scan their My Lotus’s Member QR or Card upon checkout in order to enjoy the 2x My Lotus’s Points.
4. Customers must use the TrueMoney wallet as their payment method in order to enjoy the 2x My Lotus’s Points.
5. To receive the 2x My Lotus’s Points, customers must ensure that their registered phone number is the same on both the TrueMoney Wallet and My Lotus’s Membership.
6. The Campaign Mechanics are as per below:
   1. The My Lotus’s Points will be credited to each customer no more than 48 hours after the transaction.
   2. This campaign is not applicable to any spending through DuitNow QR codes
   3. For further details please see below table 

7. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (TrueMoney Wallet Malaysia application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with TrueMoney’s Terms of Services, The Campaign Terms and Conditions as well as TrueMoney’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) TrueMoney Terms of Services.
4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

1. Campaign Period is mentioned in the below table
2. Eligibility is open to all registered TrueMoney users ONLY
3. The Campaign Mechanics are as per below:
   1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
   2. No minimum spend is required to enjoy this promotion.
   3. This campaign is not applicable to any spending through DuitNow QR codes
   4. Campaign is valid to TrueMoney members who have performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app ONLY.
   5. For further details please see the table below:

3.  
4. Applicable on top of any other Cashback campaigns ongoing during the campaign period unless stated otherwise.
5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions mentioned above.

Campaign Terms and Conditions

1. Refer to full campaign mechanics eligibility as follows:
2. Eligibility is as per below:
   1. All TrueMoney E-wallet users
   2. Must be over the age of 18
3. The Campaign Mechanics are as per below:
   1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.
   1. Cashback Giveaway
      
      1. Cashback will be given for each of the Missions completed.

3. 1. 2. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
4. Customers can complete any number of the above mentioned actions within the campaign period.
5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.   

1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions mentioned above.

Campaign Terms and Conditions

1. Refer to full campaign mechanics eligibility as follows:
2. Eligibility is as per below:
   1. All TrueMoney E-wallet users 
   2. Must be over the age of 18
3. The Campaign Mechanics are as per below:
   1. Customers would be entitled to various rewards upon completion of the actions outlined in the table below.
   1. Cashback Giveaway
      
      1. Cashback will be given for each of the Missions completed.

3. 1. 2. For any Random Cashback, the decision to award any user with the random cashback is the ultimate choice of TrueMoney and final.
4. Customers can complete any number of the above mentioned actions within the campaign period.
5. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.