Author: trueadmin

Categories
terms

An Xin’s CNY Lucky Treat! – Term

An Xin’s CNY Lucky Treat!

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.
Campaign Terms and Conditions.
  1. Campaign Period is mentioned in the below table
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. Campaign is eligible at select outlets on select days during the campaign period
  4. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.​
    2. A minimum spend of RM200 is required to earn the Cashback​.
    3. Each TrueMoney user is eligible for only ONE (1) cashback entitlement per calendar month.
    4. For further details please see table below:

Campaign Period Sales Area Minimum Spend Cashback
15th January 2024 - 15th February 2024 Selected An Xin stores.
*Refer to Item 5 for details		 RM200 Get RM 8 Cashback, single use per user per month
*Campaign is valid at specific stores on specific days during the specified campaign period
  1. Visit our selected An Xin stores on these auspicious dates for a delightful CNY experience:
    Puchong: 27th January 2024 - 28th January 2024
  2. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.
Categories
terms

Paving the Way to Financial Stability & Security – Term

Paving the Way to Financial Stability & Security

Terms and Conditions

  1. The Paving the Way to Financial Stability & Security with TrueMoney & Experian Campaign (“Campaign”) is organised by True Money Malaysia Sdn.Bhd (“TrueMoney”). By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. The Terms and Conditions of the campaign shall be read together with True Money’s Terms of Services, True Money’s Privacy Policy and Statement and any other Terms and Conditions imposed by Experian Information Services (Malaysia) Sdn. Bhd.
  3. The Organiser reserves the right to forfeit any of the special offers for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.
Campaign Period
  1. Campaign Period is between 12 January 2024 till 30 June 2024.
  2. The Organiser may at its sole and absolute discretion change the Campaign Period at any time without any prior notice.
Eligibility
  1. Eligibility is as per below:
    1. All TrueMoney Wallet Malaysia users that obtain the exclusive Experian promotion code from the TrueMoney Wallet.
    2. The code can be applied on Experian’s website.
    3. Customers must be over the age of 18 to register for the TrueMoney Wallet.
Campaign Mechanism
  1. TrueMoney Wallet users who purchase selected Experian products through TrueMoney Wallet with the allocated promotion code during the Campaign period will be entitled to 20% OFF Instant Rebate on the Experian products of:
    1. Personal Credit Report Plus (PCRP),
    2. MyBiz
    3. TrackMyID
    4. JagaMyID
  2. Each user is entitled to use the code more than ONCE and enjoy a discount on the aforementioned Experian products.
  3. The Campaign is only valid for purchases made through Experian’s web-link available on the TrueMoney Wallet. For the avoidance of doubt, TrueMoney Wallet users who purchase Experian’s services via any other channels will not be eligible to enjoy this Campaign.
  4. This Promotion is not exchangeable or replaceable for cash.
  5. True Money only confirms the applicability of the Campaign Mechanics. All other product related Terms and Conditions would be governed by Experian Information Services (Malaysia) Sdn. Bhd.
  6. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

Q&A
Q : How long is this campaign? 
A : This campaign starts from 12 January 2024 and ends on 30 June 2024, inclusive of both dates.

Q : What are the Experian products eligible for the 20% instant rebate?
A : Experian’s products of Personal Credit Report Plus (PCRP), MyBiz, TrackMyID, or JagaMyID.

Categories
terms

Huat Long Long At Lotus’s – Term

Huat Long Long At Lotus’s

Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services, The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.
Campaign Terms and Conditions.
  1. Campaign Period is mentioned in the below table
  2. Eligibility is open to all registered TrueMoney users ONLY
  3. The Campaign Mechanics are as per below:
    1. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.​
    2. A minimum spend of RM88 is required to earn the Cashback​.
    3. Each TrueMoney user is eligible for only ONE (1) cashback entitlement per calendar month.
    4. For further details please see the table below:

Campaign Period Sales Area Minimum Spend Cashback Lotus’s Points
28th December 2023 - 28th February 2024 Lotus’s Hypermarket RM88 * RM 8 Cashback
* Only ONE (1) use per customer per month 		Users will receive 8x Lotus’s points (1RM = 8 points) during this campaign period when using TrueMoney to spend

To receive the 8x My Lotus's Points, customers must ensure that their registered phone number is the same on both the TrueMoney Wallet and My Lotus's Membership
  1. Applicable on top of any other Cashback campaigns ongoing during the campaign period.
  2. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.
Categories
winner

True Christmas Campaign Winner List

TrueChristmas Winner List

We are sure that your Christmas celebrations are filled with warmth and joy. But the excitement doesn’t end there! We’re thrilled to announce you as one of our TrueChristmas campaign winners!
RM50 CHAGEE Voucher
No Name Phone Number
1 Intan Shamira Binti Sadam +60113331xxxx
2 Noor Fateha Binti Kamarudin +60111226xxxx
3 Sh Siti Noramira Binti Syed Abdullah +60113537xxxx
RM50 Sushi King Voucher
No Name Phone Number
1 Iffa Hanim Abdul Azize +6019215xxxx
2 Shahrul Nizam Bin Mohamed +6013788xxxx
3 Nancy A/P Arulnathan +6014917xxxx
RM50 Krispy Kreme Voucher
No Name Phone Number
1 Low Peng Wei +6017574xxxx
2 Iqbal Hazri +6013201xxxx
3 Muhammad Ariff Bin Ariffin +6013481xxxx
RM50 Foodpanda Voucher
No Name Phone Number
1 Eylia Binti Shukaimi +6017570xxxx
2 Nor Ashma Binti Amzah +6010520xxxx
3 Nur Hidayah Binti Yahya +6011283xxxx
RM50 Starbucks Voucher
No Name Phone Number
1 Mohd Affandi Abdullqh +6012955xxxx
2 Muhammad Nazirul Aiman +6016608xxxx
3 Khaw Wan Ying +6016611xxxx
RM50 Starbucks Voucher
No Name Phone Number
1 Yezzryn Fildzaa Binti Yahya +6017260xxxx
2 Kahnageshwaran Ramu +6019779xxxx
3 Nadhirah Binti Ali +6012448xxxx
The Ultimate Grand Prizes! Nintendo OLED Switch
No Name Phone Number
1 Chew Kah Yong +6016715xxxx
Razer Barracuda X Wireless Headset
No Name Phone Number
1 Mohd Yusree Bin Mohamad +6011281xxxx
2 Tan Kwong Yaw +6013388xxxx
RM400 Klook Voucher
No Name Phone Number
1 Tey Su Bee +6011377xxxx
2 Tan Jia Ren +6011373xxxx
RM300 Zalora Voucher
No Name Phone Number
1 Tan Chee Hwa +6011377xxxx
2 Tan Jia Wei +6011373xxxx
RM150 Adidas Voucher
No Name Phone Number
1 Lim Chin Kah +6012305xxxx
2 Mohd Riduan Bin Mohd Zain +6013354xxxx
RM100 Watsons Voucher
No Name Phone Number
1 Amir Farhan Bin Badarudin +6012971xxxx
2 Lee Zhe Yi +6017475xxxx
RM50 Decathlon Voucher
No Name Phone Number
1 Lim Bee Fong +6012522xxxx
We hope this reward brings a smile to your face and inspires you to continue using our app! Do follow TrueMoney Malaysia’s Facebook & Instagram pages to keep yourself updated on the ongoing promotions! Stay updated on our offerings and anticipate exciting surprises ahead!
Categories
news

Defending Against Cleaning Service Scams: Your Service Guide to Clean Homes

Defending Against Cleaning Service Scams: Your Service Guide to Clean Homes

KUALA LUMPUR, 1 December 2023 – In today’s bustling world, where time is a precious commodity, many rely on professional cleaning services to keep their homes in good condition. However, with the rise of internet platforms and the convenience they provide, scams involving cleaning services have grown increasingly, putting consumers at risk of losing money, suffering damage to their property, or even compromising their personal safety.

The allure of these cleaning services lies within their advantages – they save time, keep the house clean, and relieve people off the weight of household chores. Victims of cleaning service scams frequently find themselves in a tough situation, questioning the safety and validity of such services.

Here’s how people fall for these cleaning scams – scammers frequently use deceptive strategies, such as building fake websites or social media profiles and posing as legitimate businesses. To attract unwary clients, they may draw in consumers with seemingly irresistible discounts. Some may request upfront payments before services are rendered, often using manipulative tactics to pressure customers into making quick decisions.

The Solution: Clean it Right with Grabmaid & TrueMoney

To ensure a secure platform for users engaging with cleaning service providers, TrueMoney Malaysia has partnered with GrabMaid, a leading provider of professional cleaning services in Malaysia. This collaboration aims to reshape the cleaning service industry by emphasising safety, transparency, and reliability.

With its dedication to secure financial transactions, GrabMaid contributes its experience, while TrueMoney provides a secure platform for reservations. This partnership allows for accessible high-quality cleaning services and establishes a new safety standard in the industry. The platform prioritises the security of both the transactions and the services provided to customers, setting a standard for reliability in the cleaning service business.

GrabMaid provides a myriad of cleaning services, including basic cleaning for general tasks, post-renovation cleaning with stronger tools for dust and stains, and move-in-out cleaning for comprehensive property cleaning during the house-moving process.

Book secure cleaning services with TrueMoney in three simple steps: 

  1. Launch the TrueMoney Wallet and click on the “GrabMaid” icon.
  2. Select your preferred cleaning service, along with the date and time.
  3. Enjoy exclusive discounts by applying these promo codes:
    • TRUECLEAN2U: 8% OFF Basic Cleaning (House Cleaning, Office Cleaning, Spring Cleaning, and Airbnb Cleaning).
    • TRUERENO4U: 10% OFF Post-Reno Cleaning or Move In-Out Cleaning.

The escalating cleaning service scams have emphasised the need for a secure and reliable solution. TrueMoney’s collaboration with GrabMaid tackles this by providing a safe and secure platform for booking professional cleaning services. This partnership redefines the cleaning service business by emphasising safety, transparency, and customer happiness, providing clients with peace of mind and a hassle-free experience.

These exclusive discounts are only available when you access the GrabMaid booking system through the TrueMoney e-wallet app. Each promo code can be used just once per user, so make sure you don’t miss the chance to save on GrabMaid’s excellent cleaning services!

Categories
terms

Clean it Right with GrabMaid & TrueMoney – Term

Clean it Right with GrabMaid & TrueMoney

Terms and Conditions

  1. The Clean it Right with GrabMaid & TrueMoney Campaign (“Campaign”) is organised by True Money Malaysia Sdn.Bhd (“TrueMoney”). By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. The Terms and Conditions of the campaign shall be read together with True Money’s Terms of Services, True Money’s Privacy Policy and Statement and any other Terms and Conditions imposed by Grab Maid Tech Sdn. Bhd.
  3. The Organiser reserves the right to forfeit any of the special offers for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above 

Campaign Period

  1. Campaign Period is between 1 December 2023 till 31 December 2024.
  2. The Organiser may at its sole and absolute discretion change the Campaign Period at any time without any prior notice.

Eligibility

  1. Eligibility is as per below:
    1. All TrueMoney Wallet Malaysia users that obtain the exclusive GrabMaid promotion codes from the TrueMoney Wallet.
    2. These codes can be applied on GrabMaid’s services booking website.
    3. Customers must be over the age of 18 to register for the TrueMoney Wallet

Campaign Mechanism

  1. TrueMoney Wallet users who purchase selected GrabMaid products through TrueMoney Wallet with the allocated promotion codes during the Campaign period will be entitled for:
    1. 8% OFF Instant Rebate on Basic Cleaning (House Cleaning, Office Cleaning, Spring Cleaning or Airbnb Cleaning)
    2. Enjoy 10% OFF Instant Rebate on Post Reno Cleaning or Move In-Out Cleaning
  2. Each user is entitled to utilize EACH promo code only ONCE and enjoy a discount on the aforementioned GrabMaid products.
  3. The Campaign is only valid for purchases made through GrabMaid’s web-link available on the TrueMoney Wallet. For the avoidance of doubt, TrueMoney Wallet users who purchase GrabMaid’s services via any other channels will not be eligible to enjoy this Campaign.
  4. This Promotion is not exchangeable or replaceable for cash.
  5. True Money only confirms the applicability of the Campaign Mechanics. All other product related Terms and Conditions would be governed by Grab Maid Tech Sdn. Bhd. and any such queries to be directed to Grab Maid Tech Sdn Bhd.
  6. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my.

Q&A
Q : How long is this campaign?
A : This campaign starts from 1 December 2023 and ends on 31 December 2024, inclusive of both dates.

Q : Is there any cap to the 8% and 10% instant rebates?
A : You are in for a treat. There is no cap and you will enjoy the full rebate amount.

Q : What are the GrabMaid products eligible for the 8% instant rebate?
A : Grab Maid’s Basic Cleaning services (House Cleaning, Office Cleaning, Spring Cleaning or Airbnb Cleaning).

Q : What are the GrabMaid products eligible for the 10% instant rebate?
A : Grab Maid’s Post Reno Cleaning or Move In-Out Cleaning services.

Categories
Promotions

A True-ly Gifting Season

A True-ly Gifting Season
Discover the magic of TrueChristmas with
a sleigh of delightful surprises!

Get ready to unwrap the gifting season with TrueMoney's TrueChristmas Campaign! Complete all the festive missions to win cashback rewards and fantastic prizes.

Campaign Period :
20th November 2023 - 31st December 2023

JOIN NOW!

Calling all new users – this one's for you!

Be among the first 500 users to use our exclusive KOL referral code, and you'll instantly receive RM5 TrueMoney Credit to brighten your holiday season.

Download TrueMoney Malaysia app
via App Store or Google Play Store

Use KOL Referral Code: RM5GIFT
during registration

Go to account &
Upgrade Account

Receive RM5 TrueMoney Credit
& start your rewarding journey!

Transfer TrueGift easily with TrueMoney.

Unlock more magic by transferring a minimum of RM50 or via TrueGift to receive random cashback rewards that will make your Christmas season even merrier.

Tap ‘Transfer’
in homepage

Enter recipient TrueMoney account’s phone number

Key in amount details
and continue

*Eligible users are limited to only ONE (1) time reward.

Every week, we'll select 3 lucky winners to receive fabulous RM50 F&B cash vouchers.


You'll get to sip a warm Starbucks coffee, enjoy Krispy Kreme's delightful treats, or indulge in delicious meals with Foodpanda, Chagee, and Sushi King!

Categories
terms

Insurance 10% Cashback Campaign – Term

Insurance 10% Cashback Campaign

Terms and Conditions

  1. The Allianz Insurance Cashback Campaign (“Campaign”) is organised by True Money Malaysia Sdn.Bhd (“TrueMoney”). By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. The Terms and Conditions of the campaign shall be read together with True Money’s Terms of Services, True Money’s Privacy Policy and Statement and any other Terms and Conditions imposed by Allianz General Insurance Company (Malaysia) Berhad.
  3. The Organiser reserves the right to forfeit any of the special offers for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above

Campaign Period

  1. Campaign Period is between 20 November 2023 till 31 December 2023.
  2. The Organiser may at its sole and absolute discretion change the Campaign Period at any time without any prior notice.

Eligibility

  1. Eligibility is as per below:
    1. All True Money users
    2. Must be over the age of 18
    3. TrueMoney Account must be upgraded by completing eKYC
    4. Customers who purchase Allianz policy for third parties will not be eligible to participate in this Campaign.The purchase should only be done for the customer

Campaign Mechanism

  1. TrueMoney e-Wallet users who purchase any of Allianz products through TrueMoney eWallet app during the Campaign period will be entitled for 10% of gross written premium cashback.
  2. Eligible Allianz products are Motor Private Car Comprehensive, Allianz Motorcycle
    Plus, Allianz Travel Care, Allianz Shield Plus and Allianz Lifestyle Protect,
  3. The Campaign is strictly for purchase via TrueMoney eWallet app as set out in Clause 7 above. For the avoidance of doubt, TrueMoney eWallet users who purchase the Allianz products via offline or any other channels other than the TrueMoney eWallet will not be eligible to participate in the Campaign
  4. Eligible customer will be notified via TrueMoney in-app notification
  5. The 10% cashback of gross written premium will be credited to customer’s TrueMoney eWallet account within 7 working days after the Allianz product successful purchase
  6. This Promotion is not exchangeable or replaceable for cash
  7. True Money only confirms the applicability of The Campaign Mechanics. All other product related Terms and Conditions would be governed by Allianz General Insurance Company (Malaysia) Berhad
  8. For any enquiry on this campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm

Q&A
Q : How long is this campaign? 
A : This campaign starts from 20 November 2023 and ends on 31 December 2023, inclusive of both dates.

Q : What are the eligibility criteria for this campaign?
A : The eligibility criteria for this campaign are as follows.

  • All True Money users
  • Must be over the age of 18
  • TrueMoney Account must be upgraded by completing eKYC
    Allianz products can only be purchased for the Customer only.
  • No third party purchases are allowed.

Q : Is there any cap to the 10% cashback?
A : You are in for a treat. There is no cap and you will enjoy full 10% cashback.

Q : What are the Allianz products eligible for the 10% cashback?
A : All Allianz products on True Money Malaysia Wallet app namely Allianz Car Comprehensive Cover, Allianz Motorcycle Plus, Allianz Travel Care, Allianz Shield Plus and Allianz Lifestyle Protect.

Categories
Promotions

Allianz Insurance 10% Cashback Campaign​

Allianz Insurance 10% Cashback Campaign

Campaign Period: 20th November 2023 – 31st December 2023

🌟 Secure your future with Allianz insurance premiums via TrueMoney during this festive season and enjoy an exclusive 10% cashback bonus! 🎁🎄🌟

Premiums available:

  • Allianz Car Comprehensive Cover
  • Allianz Motorcycle Plus
  • Allianz Travel Care
  • Allianz Shield Plus
  • Allianz Lifestyle Protect 

How to purchase:-
#1 Launch the TrueMoney app 
#2 Select the ‘Insurance’ icon on the homepage
#3 Pick your preferred premium and begin the secure journey to savings!
#4 Receive the 10% cashback after 7 days of purchase

For any enquiries, please contact us at:

Shop Now
Shop Now
Terms & Conditions
Categories
news

TrueMoney Malaysia’s exclusive partnership with eSport Arena @ UKM

TrueMoney Malaysia's exclusive partnership with eSport Arena @ UKM

KUALA LUMPUR, 6 November 2023 – Navigating finances as a student amid the demands of university life—juggling coursework, extracurriculars, and tight budgets—can be challenging. It’s crucial to find practical solutions for your daily necessities, such as accessing affordable food options and ensuring efficient financial transactions.
In line with this, TrueMoney Malaysia has exclusively partnered with eSports Arena @ UKM as the university is aiming to revamp Bangunan Pusanika, a 40-year-old building at Universiti Kebangsaan Malaysia (UKM), into a 24-hour centre catering to students, staffs, and the public, offering a myriad of conveniences under one roof.
The ambitious redevelopment of Pusanika aims to establish it as a holistic hub for food, grocery shopping, entertainment, and relaxation. This transformative space will comprise various zones, including leisure activities, food kiosks, and a diverse array of tenants such as eMart24, Tealive, 99 Speedmart, Zus Coffee, and more.
The leisure activities section run by the eSports Arena on the other hand, is poised to be a haven for gaming enthusiasts, featuring motion racing simulators, a golf simulator, a PlayStation 5 section, snooker rooms, dart stations, and 50 gaming PCs dedicated to eSports. This multifaceted approach caters to diverse interests, providing an engaging and inclusive environment for everyone.
Through this partnership, TrueMoney Malaysia will be the sole e-wallet payment method accepted for all leisure-related activities and small food kiosks. This collaboration aims to provide students and the public with a seamless digital payment experience through TrueMoney’s innovative financial technology solutions, with an additional benefit of bonus credit for customers using TrueMoney as their preferred payment method.

Beyond the eSports Arena, only Tealive is currently accepting the e-wallet, but the upcoming launch of DuitNow in January 2024 will unlock the potential for TrueMoney users to make payments at other participating merchants within Bangunan Pusanika.

Opening its doors to the public, Bangunan Pusanika extends its offerings beyond UKM, attracting a wider community and boosting TrueMoney’s reach. This inclusivity strengthens the UKM ecosystem and positions TrueMoney as a key contributor to campus vibrancy.

True Money Malaysia Sdn Bhd (1426592-X) A subsidiary of Ascend Group
An approved e-money issuer regulated by Bank Negara Malaysia (BNM)

True Money Malaysia Sdn Bhd (1426592-X) Sebuah syarikat subsidiari Ascend Group
Syarikat yang dilesenkan oleh (BNM) untuk menyediakan perkhidmatan e-wang

Facebook-f Instagram Tiktok Linkedin-in Youtube

Quick Links

Pautan Pantas

android-download@2x.png
Facebook-f Instagram Tiktok Linkedin-in Youtube

© True Money Malaysia Sdn. Bhd. Hak Cipta Terpelihara

© True Money Malaysia Sdn. Bhd. All Rights Reserved