1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this campaign, True Money Malaysia E-wallet application users (“Users”) hereby agree to be bound by these terms and conditions and any decisions made by True Money Malaysia in respect of the Campaign shall be final and binding.
2. This User Agreement shall be read together with the Campaign Terms and Conditions, True Money’s Terms and Conditions, True Money’s Terms of Services, as well as True Money’s Privacy Policy and Statement.
3. In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

B. Campaign Terms and Conditions

1. Campaign Period
   The Campaign will commence on 1st October 2026 12.00:00 AM till 31st December 2026 11:59:59 PM, both dates inclusive or until the Instant Discount or Cashback is fully redeemed, whichever occurs earlier.
2. Eligibility
   This Campaign is only open to new and existing TrueMoney E-wallet Users who meet all of the following requirements:
   1. Are legal residents of Malaysia and aged 18 years and above as stated in their Identity Card/Passport as of 1 October 2026;
   2. Have successfully performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app; and
   3. Have entered the referral code “NEWBIZ” during account registration. For avoidance of doubt, Users who have completed registration will only qualify if the referral code was entered during the registration process. Referral codes entered after registration will not qualify for the campaign.
   4. Users must fulfil all of the above requirements and comply with these Campaign terms and conditions to qualify for the cashback reward.
3. Campaign Mechanics
   1. Instant Discount
      This is only applicable for New Users who have met the Eligibility in Paragraph 2.
   2. A minimum spend of RM1,500.00 in a single transaction at any Lotus Hypermarket is eligible to earn a RM100.00 discount instantly on the New User’s first qualifying transaction (“Instant Discount”).
   3. Each eligible New User is entitled for only ONE (1) Instant Discount during the entire Campaign Period.
   4. After receiving the Instant Discount on the first qualifying transaction, the User will be eligible to earn Cashback on subsequent qualifying transactions, subject to the applicable terms and conditions set out in Paragraphs 3.7 till 3.12.
   5. Campaign is not valid through DuitNow QR codes.
   6. The Instant Discount is applicable on top of any other Cashback campaigns ongoing during the campaign period.
   7. Cashback
      This is only applicable for returning Users, including New Users who have successfully received the Instant Discount and are making a subsequent qualifying transaction, provided that they have met the Eligibility in Paragraph 2.
   8. A minimum spend of RM1,500.00 in a single transaction at any Lotus Hypermarket is required to qualify for RM120.00 cashback (“Cashback”).
   9. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
   10. Each eligible Returning User is eligible for only TWO (2) Cashback rewards per calendar month during the Campaign Period.
   11. Campaign is not valid through DuitNow QR codes.
   12. The Cashback is applicable on top of any other Cashback campaigns ongoing during the campaign period.

4. Enquiry
   For any enquiries on the campaign, please get in touch with our Operations Team through the following channels:
   a) Email: enquiry@truemoney.com.my.
   b) In-App & Website Live Chat: Available Monday to Fridays from 9.00am to 6.00pm (excluding public holidays)