True-Merdeka with TrueMoney and Lotus's!
Terms and Conditions
- This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, Customers (True Money Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
- These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
- Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
- True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the Customer has breached any of the Terms and Conditions as mentioned above.
Campaign Terms and Conditions
- Campaign Period is mentioned in the table below
- Eligibility is open to all registered TrueMoney users ONLY
- The Campaign Mechanics are as per below:
| Campaign Period | Sales Area | Cashback |
| 1st August 2023 to 30th September 2023* *promotion not valid on 15th – 18th of August & 15th – 18th of September 2023 | Lotus’s Hypermarket and Food Court | Spend a minimum of RM1 and get up to RM66 in cashback *cashback only for the first 850 users every week |
- The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push-notification upon the Cashback being credited into their TrueMoney app.
- Users who participate in this campaign will only enjoy ONE (1) cashback campaign at a time/per transaction should there be a presence of other ongoing TrueMoney Malaysia cashback campaigns running during this Campaign Period except for TrueQuest.
- For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my. Alternatively, you may connect with our team via live chat by clicking here which is available daily from 10 am to 7 pm.
- The campaign period weekly cashback schedule is as follows:
| Cashback Campaign Week Number | Date |
| 1 | 1st August 2023 to 6th August 2023 |
| 2 | 7th August 2023 to 13th August 2023 |
| 3 | 14th August 2023, 19th & 20th August 2023 |
| 4 | 21st August 2023 to 27th August 2023 |
| 5 | 28th August 2023 to 3rd September 2023 |
| 6 | 4th September 2023 to 10th September 2023 |
| 7 | 11th September 2023 to 14th September 2023 |
| 8 | 19th September 2023 to 24th September 2023 |
| 9 | 25th September 2023 to 30th September 2023 |
Q&A
Q : How long is this campaign?
A : This campaign will take place from 1st August 2023 to 30th September 2023, excluding the 15th, 16th, 17th and 18th of August and September 2023.
Q : What is the requirement to earn the cashback?
A : It is really simple. Spend a minimum of RM1 with the TrueMoney Wallet at any Lotus’s outlets and stand a chance to receive up to RM66 cashback on your transaction during the campaign period.
Contact Us
Business Address :
True Money Malaysia Sdn. Bhd.
Unit L4-01, Level 4, Wisma Capital A, No. 19, Lorong Dungun, Off Jalan Dungun, 50490 Kuala Lumpur.
Customer Service Email :
enquiry@truemoney.com.my
Talk to our friendly Customer Service via Live Chat:
Click on the orange Chat icon on the bottom right of your screen to start chatting!
Available from Monday to Friday, 9 am until 6 pm, excluding Public Holidays.
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