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Terms and Conditions

  1. This Campaign is held by True Money Malaysia Sdn.Bhd. By participating in this Campaign, users (TrueMoney Malaysia E-wallet application users) hereby agree to be bound by these terms and conditions.
  2. These Terms and Conditions shall be read together with True Money’s Terms of Services , The Campaign Terms and Conditions as well as True Money’s Privacy Policy and Statement.
  3. Should a conflict or inconsistency arise between these Terms and Conditions, such conflict or inconsistency shall be resolved by giving precedence in the following decreasing order (i) This Terms and Conditions; (ii) The Campaign Terms and Conditions; and (iii) True Money Terms of Services.
  4. TrueMoney reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

Campaign Terms and Conditions

  1. Campaign Period is between 01 January 2023 till 19 November 2023
  2. Eligibility is as per below:
    1. All TrueMoney E-wallet users 
    2. Must be over the age of 18
  3. The Campaign Mechanics are as per below:
    1. Users would be entitled for RM1 referral reward for each successful referral.
    2. A successful referral is defined as below:
1Referent download the application from Apple Store or Google Store
2Referent must ensure referral code is inputted during registration
3RM1 will be automatically loaded into Referrer’s TrueMoney eWallet
4Referee must complete eKYC in order for the referrer to receive the referral reward
  1. Referral Reward will be given only ONCE for each referral
  2. For any enquiry on the campaign, please get in touch with our Customer Loyalty Team via email at enquiry@truemoney.com.my. or live chat by clicking here which is available daily from 10 am to 7 pm.

Q&A

Q : How long is this campaign running for?
A: This campaign starts from 01 January 2023 and ends on 19 November 2023, inclusive of both dates.

Q : Must I be 18 years of age and above to be eligible for this campaign?
A : Yes. One of the eligibility criteria for this campaign is that participants must be 18 years old and above.

Q : How to earn the referral reward?
A : It is easy. Just share your referral code to your friends and family members. Please ensure that your friends and family members input your referral code during registration in order for you to get RM1.

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Contact Us

Business Address : 
True Money Malaysia Sdn. Bhd. 
Unit L4-01, Level 4, Wisma Capital A, No. 19, Lorong Dungun, Off Jalan Dungun, 50490 Kuala Lumpur.

Customer Service Email :
enquiry@truemoney.com.my

Talk to our friendly Customer Service via Live Chat:
Click on the orange Chat icon on the bottom right of your screen to start chatting!
Available from Monday to Friday, 9 am until 6 pm, excluding Public Holidays.

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