B2B Welcome Campaign

A. User Agreement
  1. This Campaign is held by True Money Malaysia Sdn. Bhd. By participating in this campaign, True Money Malaysia E-wallet application users (“Users”) hereby agree to be bound by these terms and conditions and any decisions made by True Money Malaysia in respect of the Campaign shall be final and binding.
  2. This User Agreement shall be read together with the Campaign Terms and Conditions, True Money’s Terms and Conditions, True Money’s Terms of Services, as well as True Money’s Privacy Policy and Statement.
  3. In the event of any conflict or inconsistency, such conflict or inconsistency shall be resolved by the following order of precedence (i) This Campaign’s Terms and Conditions; (ii) True Money’s Terms and Conditions; and (iii) True Money’s Terms of Services (accessible in the TrueMoney mobile application under Account → About Us → Terms of Service – eWallet).
  4. True Money reserves the right to forfeit any of the offers/prizes for this Campaign if the user has breached any of the Terms and Conditions as mentioned above.

B. Campaign Terms and Conditions

  1. Campaign Period
    The Campaign will commence on 11 June 2026 12.00:00 AM till 11th July 2026 11:59:59 PM, both dates inclusive or until the Cashback is fully redeemed, whichever occurs earlier. 
  2. Eligibility
    This Campaign is only open to new TrueMoney E-wallet Users who meet all of the following requirements:
    1. Are legal residents of Malaysia and aged 18 years and above as stated in their Identity Card/Passport (as at 11 June 2026);
    2. Have successfully performed eKYC via National Identity card (IC) or passport verification on the TrueMoney app; and
    3. Enter the referral code “NEWBIZ” as the referral code during account registration. Referral codes entered after registration will not qualify for the campaign.
    4. Users must fulfil all of the above requirements and comply with these Campaign terms and conditions to qualify for the cashback reward.
  3. Campaign Mechanics
    1. A minimum spend of RM300 at any Lotus Hypermarket is required to earn the Cashback.
    2. The Cashback will be credited to each customer no more than 48 hours after the transaction. Customers will be notified via the TrueMoney in-app push notification upon the Cashback being credited into their TrueMoney app.
    3. Each eligible TrueMoney User is eligible for only TWO (2) cashback for the entire duration of the Campaign.
    4. Campaign is not valid through DuitNow QR codes
    5. Applicable on top of any other Cashback campaigns ongoing during the campaign period.
  1. Enquiry
    For any enquiry on the campaign, please get in touch with our Operations Team through the following channels:
    1. Email: enquiry@truemoney.com.my.
    2. In-App & Website Live Chat: Available Monday to Fridays from 9.00am to 6.00pm (excluding public holidays)
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